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Business Profile

Games

Mythic Games

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had backed a project on *********** that was being managed by Mythic Games. The kickstarter was for a board game (Darkest Dungeon). My pledge to the project was the largest possible and was made with the expectation that i would be receiving all parts of the game promised. Part way through the project, Mythic games informed its backers that if they still wanted to receive the game, they needed to provide additional funds to cover unexpected shipping and production costs. I provided these extra funds to them and received the first half of my game with the expectation that the rest would be sent in another wave. Unfortunately that second shipment never happened. In February of 2024, Mythic Games provided the last update on their kickstarter saying they were pausing any work on Darkest dungeon to work on another kickstarter project and that they would resume work after. To this day, there has been no direct update. I reached out in late June directly to the contact section of their website and was told to expect shipping at the end of this summer which also did not happen. Now, i cannot get anyone to email me back. I have joined their discord as well to get updates and there are none there. There is a community of other people facing the same issue that have all gone unanswered. I will attach my kickstarter order ID below for research. At this point, I would like answers on where the items are that I paid for. I have also reported the project on *********** due to lack of updates and failure to uphold promises.

Mythic Games is NOT a BBB Accredited Business.

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