Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Furniture Stores

Dunk & Bright Furniture Warehouse

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

Reviews

This profile includes reviews for Dunk & Bright Furniture Warehouse's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Dunk & Bright Furniture Warehouse has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTrudy B

      Date: 08/15/2024

      2 stars
      Dishonest advertising - I visited the Syracuse location and found a couch that I fell in love with. However, I wasn’t ready to purchase it yet. After some thought, I decided to purchase the couch online. The advertising on their website offers 36 month interest free financing. I purchased the couch, did the math on how much I would need to pay every month so that I would avoid interest. Then to my surprise, a $700 charge for back interest appeared on my card. Apparently, I only received 12 month interest free financing. I should have read the fine print more closely, so I will take responsibility for that. However. I still get emails from them that says “36 month financing, interest free financing with no minimum purchase.” Instead, the emails should say 12-36 month interest free financing pending approval, or something along those lines. I believe this is deceptive. I called Dunk and Bright, and they told me to call ********* Bank, and ********* Bank told me to call Dunk and Bright. I can’t be the only alone to be fooled by their advertising. I love the couch, but I will NEVER buy anything from them again due to their lack of not being completely transparent with financing options.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.