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Business Profile

Moving and Storage Companies

Mixsons Moving

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Feb 20 they moved me from newfane ny to Ransomville ny. 9.5 miles. They were hired to move all my furniture except major appliances and boxes and totes. They damaged my antique China cabinet which was my moms and my antique houiser cabinet, the broke my large popcorn popper and my cast iron and wood park bench. They have three shelves to my pantry cabinet and keep saying they will drop them off and never do. I paid them &550 and the want 200$ more. I am not paying them anymore money. The glass in the China cabinet is curved and almost $500 to replace that plus the broke the door and broke a wheel off. I have pictures of before and after. The popcorn machine they broke the glass and knocked the mechanism off so it no longer works. That was $300 and the other cabinet is valued at $800 which was destroyed. The replacement of the shelves for the pantry is $100 from **** *****. The park bench is baked at $178.

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