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Business Profile

Used Car Dealers

Seamless Auto LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

This profile includes complaints for Seamless Auto LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Seamless Auto LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/25/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a dodge charger from this company with an warranty. Once the original warranty was about to end I purchased an extended warranty. I began to have problems with the car within the first 30 days. They took the car to get services and it worked for some months. I started to hear noises, so I took the car to the dodge dealership and they told me the warranty is a false warranty and everything that is wrong with the car is preexisting. I requested my money back for the extended warranty. They are refusing to answer my calls. When i go to the dealership they tell me to come back. I have the receipt from the dodge dealership in Bayside. I also have the receipt for the extended warranty. I am requesting the refund for the extended warranty since I now have to pay out of pocket for all the repairs that is needed for my car.

    • Initial Complaint

      Date:09/02/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      * Date of experience Monday 8/29/2022 at their ***************************************************** location with reps *********************** and ************************* Company website listed a 2016 Sonata w/ 80K plus miles for $10,470+* I agree to the deal but when I ask the price they never answered and talked around it * I asked how come the monthly payments are 2x what their website calculated and they said to pay no mind to that. Then they said its my credit score so I sign off.* I get home and review the paperwork and they're charging me $19,181 which is almost $10,000 more than the advertised price.This company and their sales people are dishonest and manipulative. Avoid them at all costs.

      Customer Answer

      Date: 09/07/2022

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

      Sincerely,

      *****************************



       

    Seamless Auto LLC is NOT a BBB Accredited Business.

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