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Business Profile

Handyman

Maintenance Mike Handyman Service LLC
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/05/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mike has helped me with improving our 1859 home but now I can't make contact with him. He has not called me or texted me. He does great work for reasonable prices

    Business Response

    Date: 10/23/2024

    Hi ***,It’s been a pleasure doing work for you and Loretta unfortunately I had no idea you folks had been trying to get ahold of me . Thank you for the compliment within the complaint. I apologize if you have had trouble contacting me, unfortunately I cannot always answer the phone since some jobs that I do, I am getting paid by the hour so I don’t think it is right or fair to my customers to answer my phone while working for them. Typically I return all phone calls same day and emails in 1-3 days. Thanks again for your consideration! Best Regards, Michael * B***** 

Maintenance Mike Handyman Service LLC is BBB Accredited.

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