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Business Profile

Information Technology Services

Reliable Network Solutions LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Reliable Network Solutions LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:06/06/2024

      Type:Delivery Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 4 2024 I dropped off my ******* 10,000 amp jump pack, two blue parrot over the head Bluetooth headset and a blue *** wireless Bluetooth speaker for repairs. I made a arrangements with them for them to try to have it repaired within the week so I would have my jump pack to go back on the road with me. After many unanswered and unreplied phone messages I finally got a hold of someone a month later. We made arrangements on4/26/24 for me to meet the woman that runs the organization to return my items in dansville New york at which time I would also pay her for the repair. She reached out to me by a text message saying something came up and she wasn't going to be able to meet me. She then told me that the company ******* was offering a replacement and I was asking her in response could I have mine back all I want back is my property she has not responded to multiple attempts voicemails text messages emails no response of any kind in 2 months. All I want is my property back I don't care if it's in pieces I just want my property returned. I'm reaching out to BBB because I don't know what else to do with this person ignoring me missing my calls blocking my messages I don't know how to go about just getting my property back I feel like I've been stolen from and that jump pack is valued over $1000. I need help any help at all would be greatly appreciated at this point just to resolve this and get my stuff back. Thank you

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