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Business Profile

Hardwood Floors

Ballston Carpet & Tile, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Claudia F

    Date: 11/09/2023

    Ballston Carpet and tile is the worst company I've ever dealt with. 4 months ago I paid far to much to have my bathroom floor done. I was told it would be done in one day. Day one Cory shows up with his little boy and starts work. Listening to him scream at his 10 year old son I felt the need to take the child under my wing and take care of him. Meanwhile I get a call form Ballston Carpet telling me it was going to cost $350.00 more for parts and labor. I baby sat the child and fed him and entertained him until 11:45pm and Cory only had half the bathroom done. He said he'd be back the next day to finish. He never showed up and I was stuck with an unusable bathroom. (in a one bathroom home). I called Andrew and was promised he'd come the following day without his child and finish. Day 3 he shows up with his child again and proceeds to trash my home. He finished laying the flooring but did an awful job and left me with a mess all over my home. There were gouges taken out of the bathroom walls, Broken trim around the door ways and chipped paint all through my kitchen. The entire house that he trampled through was littered with trash and pieces of the work he was doing. The bathroom sink was clogged with the glue he used to affix the flooring down with. The insulation between the floor and the basement was all pushed into the basement with Corys garbage thrown down there as well. Over the past 4 months Andrew swore he would fix the damages and promised me so much. I'm still waiting, still can't use the bathroom sink properly and disgusted and embarrassed of my bathroom when people come over. I not only have witnesses to this fiasco, but pictures and videos. So much for supporting small home town businesses. If you value your home at all, do NOT allow these people to enter it.

Ballston Carpet & Tile, LLC is NOT a BBB Accredited Business.

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