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Business Profile

Small Appliance Services

Mamaroneck Appliance & Services, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Small Appliance Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was referred to *** regarding my broken dishwasher door. He came to my house and sent me an estimate. I admittedly took a few days to get back to him. To make up for it, I sent more than the required deposit via Zelle. On at least 2 occasions, he said he would come, but never showed or provided an explanation. After the first time, he said he got hurt. He then gave me a time convenient to him. To accommodate him, I rearranged my work schedule. He never showed again.I understand that sometimes jobs take longer, and I asked him to at least notify me if he was running late or could not make it. After that, he has not acknowledged my repeated texts. Nor has he been willing to give back my deposit. Be wary of him. I am out $150 with no recourse.

    Customer Answer

    Date: 04/22/2023

    Better Business Bureau:

    At this time, I have not been contacted by Mamaroneck Appliance & Services, Inc. regarding complaint ID ********.

    Sincerely,

    *************************

Mamaroneck Appliance & Services, Inc. is NOT a BBB Accredited Business.

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