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Business Profile

Computer Repair

Autocode Software, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company keeps changing payment plans and usage abilities since 4/0/22 the company has a had over 4 changes in plans but describing they dont need the money. When first starting account were able to use 100,000 "request" (heard from another source it was 500,000 before) no plan needed. They released a student plan that restricted everyone "starting plan" to 10,000 now its 1000, with three plans. Now I would be writing if these changes didnt change the way the "request"/"Usage" are collected over the time I have yet to see how my requesting amount has been going up with all the same stuff since the start but each plan change usage goes down and some how im using more and more each time. Lots of people left the service and now one wants to speak up.

Autocode Software, Inc. is NOT a BBB Accredited Business.

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