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Business Profile

Animal Trapping

All Star Pest Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Animal Trapping.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromJori L

    Date: 09/17/2024

    1 star
    I want to start this by saying we are a warranty customer, the warranty was willingly transferred to us from the previous homeowner, by Jesse the business owner. He admitted that his previous tech did not take care of the bat issue well and began remediation. His first scheduled appointment he had a truck issue, the second appointment he was supposed to arrive at 11:00 am and wasn't there until 2:30 (noted an earlier arrival time on his work order though), the third appointment his rental equipment had a dead battery, the fourth appointment was a no show. Each time he never answers the phone, doesn't call back or calls you hours later. He has very poor communication, doesn't show up or notify you when he is coming, and his work overall has been very sloppy and ineffective. This may not be everyone's experience but we were extremely disappointed in his service and communication. I caution anyone who would consider using this company to take your business else ware. If the business owner doesn't want to treat warranty jobs the same as his other services he shouldn't offer a warranty.
  • Review fromPaul F

    Date: 09/14/2022

    1 star
    I am not satisfied with the Customer Service given to me after spending a lot of money to have my problems solved. Appointments were either missed or shows up late without any phone calls.
    Still waiting to have traps removed from 3 weeks ago. Never responds to text messages or E-mails or voice mails.

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