We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Home Improvement

Clark's Home Improvement Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

This profile includes complaints for Clark's Home Improvement Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Clark's Home Improvement Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/16/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We hired this company to fix our driveway, stairs, retaining wall, and a sidewalk. The owner, Clark Lisito kept pushing off the work until they had the funds to purchase the supplies. They finally started the work in December of 2017. They gave a 25-year warranty on their work. They did not complete the driveway as expected (did not dig it out enough, not enough stone). The sidewalk, which is concrete was poured on December 9, and did not cure correctly. Within a year, the driveway had ruts in it and the sidewalk has holes all over it, the stairs are crumbling to pieces, and they never came back to seal the driveway after a year. We contacted the owner multiple times to inform him of the issues, he would say he would be by to look at the issues next week, or when the weather breaks. We had left messages on multiple occasions and never received a call or visit. We paid for the repairs through **** ************, so we tried to contact them about the issues, and they said they were not responsible for any of the issues and gave us no help. We tried to hire an attorney to help with the problems but that has been unsuccessful as well. My husband and myself are both disabled and cannot afford to pay for the repairs for the work that they guaranteed. We have been very patient and did not want to go about it this way, but at this point, I feel we have no other options. I would like to have a complaint filed so that this company cannot do this to any other person. They were paid almost $12,000.00 for a job that is not correct and falling apart. We would have to pay almost double that amount, if not more, now to correct the work that they did. I am not sure what you can do to help, other than filing this complaint, but anything is better than what we have. Thank you.

    Clark's Home Improvement Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.