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Business Profile

Remodel Contractors

Handy Warrior Contracting

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/09/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My kitchen product started on 06/13/22. I was told by **** that it would be him and a man by the name of ***, who **** praised, would be working on my job. The cabinets were being delivered on 06/20/22. **** told me that a week was plenty of time for the kitchen to be ready, including me painting, for the cabinets when they arrived on 06/20/22. Not only did *** not show up for the first 3 weeks of the job but **** had to bring in his father to help demo the kitchen> The demo was not done until 06/27/22 which backed ** me getting the countertop company in to measure because everything has to be installed before they come. I found out the reason *** was not there the first 3 weeks was because another job's permits came in early and "I was only a kitchen and the other job took precedent". That is what I was told. There were many days that I was told they would be coming and no one showed ** with in so much as a phone call. The kitchen was finally finished 08/22/22. **** only had to come back to finish the bathroom ceiling which needed re-taping, spackling, and sanding, which was part of the job. In the coming days, I discovered that 2 of the new GFI outlets did not work. I contacted **** immediately and he said that he would be back on 08/28/22. He did not show up. I got a hold of him again and again he said he would be at my house on 09/03/22. Again, he did not show up and no phone call and he has been ignoring my call ever since. All along, numerous things had to be re-done which tells me that he is not good at his job. Many things had to be re-taped, re-spackled, and re-sanded. This is not a professional in any sense of the word.

    Customer Answer

    Date: 10/07/2022

    Better Business Bureau:

    At this time, I have not been contacted by Handy Warrior Contracting regarding complaint ID ********. I now have to pay someone else approx $1,000 to fix and finish what Handy Warrior do not do right. I would not want them back in my house.

    Sincerely,

    *********************

Handy Warrior Contracting is NOT a BBB Accredited Business.

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