Reviews
Customer Review Ratings
Average of 4 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromThomas H
Date: 02/08/2024
5 starsAbout 3-4 weeks ago, I had the unfortunate experience of walking down the stairs to a partially flooded basement. Anyone who’s had water in their basement knows that there is typically a moment (or longer) of panic. Throw your hands up…what do I do?! Typing in “basement water cleanup” into a search engine, and we picked the closest one.
We definitely picked the right one! It was later in the evening, and Water Cleanup Experts was at our house within an hour! Alex P. and his small crew were professional, meticulous, provided guidance and insight, and amazingly efficient! In a dismal situation, Water Cleanup Experts helped to ease the “pain”. Thank you Alex P. and your coworkers for mitigating the damage in our basement and providing the expertise and diligent work to dry and clean our basement to a level that seemed unachievable at the onset of the situation!
My delay in posting this review is by no means a reflection on Water Cleanup Experts. I would highly recommend this company to anyone that has the unfortunate need for their services.Review fromEllen S
Date: 02/06/2024
5 starsEllen S
Date: 02/06/2024
Water Cleanup Experts are the absolute BEST! They addressed the problem with my flooded basement quickly and professionally. Alex knew exactly what needed to be done and his crew went to work, even into the evening. They were all very hard workers and all very polite. I highly recommend Water Cleanup Experts and would give them 100 stars if I could.
Water Cleanup Experts, Inc.
Date: 02/07/2024
Thank you ***** for your Amazing review and recommendation!Review fromRich C
Date: 01/16/2024
5 starsRich C
Date: 01/16/2024
These folks were great. Very professional, hard wording, on time, kept me in the loop and worked with my insurance company directly. Cleaned up my basement really well. I highly recommend them.Water Cleanup Experts, Inc.
Date: 02/07/2024
Working with our clients allways keeps us motivated. Thank you ****! We appreciate your kind comments.Review fromTiffany I
Date: 01/16/2024
5 starsTiffany I
Date: 01/16/2024
We were very pleased with our experience with Water Cleanup Experts.Water Cleanup Experts, Inc.
Date: 02/07/2024
We're grateful for your thoughtful words. **** and ******* it was a pleasant experience working with you!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.