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Business Profile

Computer Repair

G7 Computers

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for G7 Computers's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    4.87

    Average of 172 Customer Reviews

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    Review Details

    • James P

      Date: 08/22/2022

      On May 11,2022, I called G7 Computers to explain a problem I was having with the ECM from my 1988 Corvette, after 2 different GM mechanics came to the same conclusion. The person who I spoke with said they would look at it and then they sent me their Order Form For Service, which I filed out. On May 13, I sent them my ECM with the required paperwork with details of what the problem was, it would crank and pulse the injectors once, and I included a check for $225. About a week later I received my ECM back with no receipt or description of what was wrong with it. Scratch marks on the screws and case showed it was taken apart. I called G7 to find out about a receipt, because how can I have a warranty it I can’t show they worked on it, and I wanted to know what they found was wrong because it still has the first problem but now it doesn’t crank. Did they do something to affect the VATS (vehicle anti theft system)? I have called countless times, about 3 times a week for the first couple of weeks, I left messages, sent emails and I still call twice a week for the heck of it, just to see if they would pick up the phone, which they don’t. But they had no problems cashing my check on May 20, 2022. Needless to say, this is not very good customer service and as of right now I would never recommend this company to anyone else in the future, and a bad review seems to go farther than a good one sometimes. I have not been able to drive my car this summer. If something can be done, maybe a refund because I would not trust them to “fix” it again, if not I will definitely let anyone that I come across, how I was treated by this company, and I’m back to square one with trying to get my ECM fixed or replaced. Thank You with any help you can give me with this matter.

    • Gary W.

      Date: 08/01/2022

      Gary W.

      Date: 08/01/2022

      Bad business do not use!!! Sent them my pcm only for them to send me back a pcm more damaged!!!! MY TRUCK HAS NOT RAN SINCE THIS BUSINESS "REPAIRED" MY PCM!!!!

      G7 Computers

      Date: 08/03/2022

      The unit was working great after we fixed it. You must have installed it wrong. Refund complete.

      Gary W.

      Date: 08/21/2022

      It was installed correctly by professional mechanic!!!! I even contacted your support people and did everything they said to do!!!! TRUCK HAS NOT EVER RAN WITH THE UNIT YOU SO CALLED "REPAIRED" !!!!! AND THE UNIT COULD NOT BE REPAIRED BY ANOTHER SHOP!!!!!! I sent in a working unit with a small problem but the truck ran, you sent me a unit the truck has NEVER ran since and can't be repaired!!!!!! My truck is not running because of you!!!!!!!!

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