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Business Profile

Used Books

Blue Rocket Books

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Books.

Reviews

Customer Review Ratings

3.67/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromBritnee R

    Date: 02/05/2024

    1 star

    Britnee R

    Date: 02/05/2024

    I sent my books as requested with the postage label they sent. My package got lost and not only am I out of my textbooks, I also didn’t get paid from them, no email nothing. If the label would have had insurance I would of gotten my money back. Please go somewhere else

    Blue Rocket Books

    Date: 02/06/2024

    Hi
    Thank you for your feedback. We purchase $100 of insurance on al UPS packages. If you send in through USPS we encourage you to purchase insurance as we clearly state upon check out. We are sorry the package got lost in transit. If you check the tracking on USPS it says only that a shipping label was created but never shipped. Tracking number ********************** Tracking number created
    December 13, 12:14pm.
    This means it was never even dropped off to the Post Office. That is not a Blue Rocket Books issue. Insurance only kicks in after the Post Office receives the package. We are sorry but without proof of even shipping the package Blue Rocket Books will not have any responsibility.
    We did advise the customer to go to the location where she dropped off package with the "proof" she had however we did not hear back. As a courtesy we will extend the quote for 30 more days if the package does arrive.
    Thank you
    Patrick A
  • Review fromKay A

    Date: 01/26/2024

    5 stars
    Used blue rocket books for my old college book of structure and functions of the body by Kevin P***** and the my experience with them was good. I mailed them the book with the packing slip and postage they provided and they paid me as promised. This is a legitimate company that quotes and pays for your old books. I definitely will be doing business with them again.
    Thank you!
  • Review fromArthur C

    Date: 12/05/2023

    5 stars
    I use Blue Rocket Books at the end of each semester. They have been around a long time and offer great quotes. Easy to use Website too.

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