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Business Profile

Heating and Air Conditioning

T.F. O'Brien & Co., Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Helen B

    Date: 12/26/2024

    Horrible service. Claim they only had a contract to service 3 hvac and 1 heating. Make me wait 2 visits for the tech to reveal youre only contracted for 1 unit. Why would I contract for 3 for **** and only 1 heating when all do both? Would not use this company that doesnt care enough to clarify things at contract. Where are the notes indicating the reason I would have given for contracting for just 1 heating unit? They frequently had to come out twice anytime there was a problem. They send low level inexperienced first time then someone who knows how to repair. Rip off service. Shame on ***** OBrien for not paying attention to fundamental customer service.

  • Lenny M

    Date: 11/23/2022

    The 1st Technician came to do the annual boiler service and I started having heating problems. I changed the thermostat and the issue still continued, so I called the office, made a complaint and a 2nd Technician, (*** ******), came and resolved the problem. He was very professional, prompt, and I am very pleased with the service. Thanks!

T.F. O'Brien & Co., Inc. is BBB Accredited.

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