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Business Profile

Newspaper

International Media Concepts, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/14/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    IMC - International Media Concepts, *** IMC sent me a letter saying that I owe the New ********** $180.I just checked my New ********** payment history on their website, and there is no record of past payments due. My account is still open and appears to be in good standing.Is IMC a scam?

    Business Response

    Date: 03/15/2024

    Hello,

    Please be advised that this complaint has been resolved.  The outstanding balance was for the Home Delivery subscription that was never cancelled.  However, we can confirm the account is stopped and the balance removed as a courtesy. 

  • Initial Complaint

    Date:10/25/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I cancelled my *** subscription over the phone with the *** subscription department. I am writing the BBB because this collection agency's request for $43.75 to be sent to ********** on behalf of the New ********** looks fraudulent. The logo is blurry and its address is in Flushing **. The return address that would show in the window is a P.O. Box in **********. Then, the next time I typed ***imes into my web browser, I got a pop up that froze my computer. What is going on with all of this? Once someone cancels their subscription and stops paying, the paper doesn't deliver the paper to them anymore.

    Business Response

    Date: 10/27/2023

    The balance from this account is in the process of being removed resulting in no balance due. Thank you for your patience and understanding.

International Media Concepts, Inc. is NOT a BBB Accredited Business.

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