Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Transportation

Magic Trolly Transport LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Transportation.

Reviews

Customer Review Ratings

3.88/5 stars

Average of 8 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromPasquale K

    Date: 03/14/2024

    1 star
    Good old bait n switch.. Came in low and day before car is to be picked up price goes up 400$ . Stay away !! From $1100 to $1500
  • Review fromAhmad B

    Date: 02/23/2024

    5 stars
    It was a pleasure working with Magic Trolly LLC. The owner was very responsive to all inquiries throughout the shipping process. I will definitely recommend this company to anyone looking to ship a vehicle across *****************.
  • Review fromEve O

    Date: 02/11/2024

    4 stars
    I shipped my disabled SUV from Brandon ******* to ********** ******* for $225 after getting quotes for towing around $650. I had never shipped a car before. After ***'s quote I checked out the other lower shipping offers I received for $150, that (after investigating) appeared to be bait and switch deals, and booked with *******When I booked and paid the cc deposite, I was skeptical because *** did not have a written contract or guarantee to send me, (which seemed strange as I was shipping a car and it seemed to me things could go wrong at different levels) but we talked for a half hour, and he assured me he wanted his business to succeed, and would be there if I had an issue. (He told a story of working with a client where the trucker had damaged their yard-$3k worth!). He said he stuck it out with them. I didn't like not getting any kind of written contract or guarantee when shipping my vehicle, but the situation was such, that if there was damage to my vehicle it likely wouldn't be a huge loss to me in the current situation I was in, so I let it go. The estimated arrival time *** gave me of 11am the next day, didn't pan out, but when I called the driver he called back and gave me a correct estimate between 2 and 3pm and followed through. The car arrived without any damage that I can see. I paid the rest of the charge in cash to the driver. Again the driver did not have a receipt/ signed guarantee/ warranty etc. but gave me a bill of landing (barely filled out) when I requested a receipt. (Normally I don't like not getting receipts/warranties/guarantees etc., but I let it go as the car had arrived, and I had ***'s cell number.)Overall, I will definitely recommend and call MT first for sure if I, or a friend, need to transport a car! For shipping a car for the first time in my life, (and the learning curve that it was); I'm glad ***'s MT transport was who reached out to me first. Interacting with him was a pleasure and there was no **************
  • Review fromMaureen H

    Date: 11/27/2023

    5 stars
    Fantastic service, great value. Everyone I dealt with on the phone, via texts and the fact that my car was dropped off to me in no time from far away was top notch! If my situation happens again, I will absolutely use the company again. Thanks!
  • Review fromDon Y

    Date: 11/17/2023

    5 stars
    Got my car for me with no trouble. Thank you.
  • Review fromChrryl T

    Date: 11/10/2023

    5 stars
    Great service, communication was outstanding will use again in the future.
  • Review fromDuane P

    Date: 10/20/2023

    5 stars
    *** at Magic Trolley was great to work with. If you want someone that cares and takes pride in their company, you need to hire Magic Trolley.
  • Review fromEdward K.

    Date: 07/21/2023

    1 star
    I contacted several companies to ship my car from ******* to ******* and ended up selecting *** at Magic trolley, Big Mistake. After discussing my needs, he verbally quoted then emailed me his $900, quote to which, we arranged a pick up date. He said he'd reach out to me when as the date draws near. The night before the arranged pickup, I still hadn't received a call or heard from a driver so I contacted *** asking what's going on. He said he'd call the driver and get back to me. He called me back stating I have good news and bad news. The driver will be there in the morning, but the price is now $1400. I couldn't believe it. After discussing this he suggested I wait 2 weeks and the price will go down. No Way, I am not waiting until my deadline date so he can charge me even more. He texts the next day and said he'd do it for $1100 then later he said $1050. I have text and email to prove my complaints. Don't trust anything *** from Magic ******* says. Stay away

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.