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1.19/5 stars
Average of 16 Customer Reviews
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Review fromEstelle H
Date: 08/14/2024
4 starsEstelle H
Date: 08/14/2024
Earlier this year, I wrote a review expressing my displeasure with this organization. I was contacted by one of its directors and they surprised me by offering to resolve my issues. They did exactly what they said they would do and made me a happy customer.EQ Unify
Date: 08/27/2024
Thank you for sharing your additional feedback and recent experience working with EQ Unify, and most importantly, allowing us to address your concerns to ensure we completely satisfied you as a customer.Review fromBRANKO K
Date: 07/29/2024
1 starBRANKO K
Date: 07/29/2024
That company *****. I got a letter that due to lack of communications for 3 years with a company that I own stock, they would report it to the state as inactive. That stock was, and is, part of portfolio with other stocks that I deal with! They should have called me first since they had all other info, they should have my house phone number also. At my age, 86,, I do not need aggravating mail from anybodyEQ Unify
Date: 08/15/2024
EQ Unify urges you to review your records. The shares that we contacted you about are direct registration shares, meaning that they are not included within any brokerage account but are registered in your name with the stock transfer agent. Any activity in your brokerage account will not be considered contact from you with respect to these shares. If you wish to re-register the shares into your brokerage account, we can assist you with the transaction in exchange for the fees listed detailed in our letter. If you wish to re-register the shares into a brokerage account without our assistance, you can use the contact information for the stock transfer agent included in our letter to begin the process. Calling the transfer agent will also update the required contact on your direct registration shareholding.Review fromGlenda G
Date: 07/23/2024
1 starGlenda G
Date: 07/23/2024
I received a letter saying there had not been any contact with us in 3 years. That cannot be simply because not only do we reinvest our dividends but have a monthly purchase that comes out of our bank account. The company sent a FORM letter claiming that they want to settle our account. Giving theses option:Change the account registration and/or sell all shares AND replace lost or destroyed stock certificates: Processing Fee is 10% of the value of the shares and outstanding checks or a Surety Bond Fee of 5% of the value of lost or destroyed certificates Change the account registration and/or sell all shares. I have enclosed all stock certificates for this account OR there are no certificated shares on this account. Processing Fee 10% of the value of the shares and outstanding checks Surety Bond Fee None ONLY replace lost or destroyed stock certificates Processing Fee None Surety Bond Fee 5% of the value of lost or destroyed certificates.As I read this - the company is claiming our account to be inactive when clearly there is monthly activity on the account since the date the account was opened - more than 3 years ago, so that we have to give personal information to an unknown source and pay them for the privilege of doing so. I believe it is a scam and will be contacting the proper agency to look into it.EQ Unify
Date: 08/15/2024
Unclaimed property laws are complicated, and although EQ Unify does our best to explain, in every communication, that shareowners may be at risk of escheatment without realizing that their shares are considered dormant; shareholders sometimes remain confused. One aspect of unclaimed property laws that is often misunderstood is that not all account activity qualifies to prevent your property from being presumed abandoned. Specifically, as referenced in the Frequent Asked Questions section of our communications, systematic activity such as dividend reinvestment plans, recurring ACHs, or direct deposit of dividends may be insufficient to prevent escheatment in many states. Such states require what is referred to as owner-initiated contact.Our objective is to alert you to this status, and to the risk of escheatment. If you do not wish to use our services, detailed information regarding how you can contact the stock transfer agent holding your shares in order to establish owner-initiated contact is included within our letter.Review fromThomas S
Date: 07/16/2024
1 starThomas S
Date: 07/16/2024
FAKE! Using scare tatics. According to EQ Unify, "We are contacting you because your account has been identified as being at high risk of escheatment, a process by which the State claims and becomes owner of you American Depositary Shares ('ADS') in ********** OH REALLY? I get a dividend checks every quarter, plus I get letters on occasion from the corporation on matters dealing with the stocks that I own. And I usually particpate when there is a voting process. Disinformation!EQ Unify
Date: 07/23/2024
The law regarding when an account is subject to escheat varies by state. The records provided to our firm by the stock transfer agent for BPs American Depository Shares reflects a date of last contact on your account of more than three years ago. Under most state unclaimed property statutes, an automatic recurring deposit of dividends or interest does not establish the owner-initiated contact required to prevent an account from being presumed abandoned and escheated to the state. Our letter serves as both a notice and an offer. As fully disclosed within the letter, if you are not interested in using our services, you can contact the stock transfer agent directly to establish contact on your account and remedy the risk of escheat. If you believe that you have had more recent contact with your account than what is reflected on the transfer agents records, you are again urged to contact them to ensure future qualifying activity is recorded on your account.Review fromHenry F
Date: 06/06/2024
1 starHenry F
Date: 06/06/2024
Financial abuse of the elderly. 10% transfer fees. Using fear of escheatment to the State, never once do they quote the laws they use.What specific part of the California law authorizes you to send threatening letters of escheatment to your EQ Shareholder Services members?EQ Unify
Date: 06/17/2024
Our correspondence is sent to any shareholder whose account is at risk of being escheated to the state, regardless of the age of the owner. The law regarding when an account is subject to escheat varies by state. Our outreach provides holders with additional notice regarding their accounts risk status, beyond the statutorily required mailing; as well as offers the opportunity to avail themselves of our services to re-establish account activity or dispose of the account. No fee is incurred unless our services are used. Our letters are not designed to threaten shareholders, but to alert them to the very real risk that their property can be reported and remitted to the state. Once turned over to the state the process to reclaim your shares may become more complicated. In addition, California is required by statute to sell the shares between 18 and 20 months after the date they are reported, and any increase in market value between that sale and your claiming of the shares will be lost to you. Our letter serves as both a notice and an offer. As fully disclosed within the letter, if you are not interested in using our services, you can contact the stock transfer agent directly to establish contact on your account and remedy the risk of escheat.Review fromRobyn B
Date: 02/27/2024
1 starWorst company ever. I have been trying to get my name changed and replace a lost stock certificate. They sent me the forms to be filled out and get the medallion notary. I filled out the forms with the representative on the phone (the representative had a copy of the forms in front of her) going line by line so they were done correctly. It was rejected because they were filled out wrong, I was also missing a third form that they did not send or tell me needed to be filled out. Now I have to fill the form out again, get the special notary signature and send them in again. Customer service just said "I,m sorry **** you need to fill it put again correctly and send them in." It would have been helpful if they knew what they were talking about when they were "helping" me. This could have gone smoothly but they messed it up and now I have too pay for their mistakes. I will be closing my account when I finally an able to change my name.Review fromThomas M
Date: 02/05/2024
1 starThomas M
Date: 02/05/2024
I have been trying for weeks to get my wifes stock information She passed away and i need to settle her estate They will not respond I think they are a scam Very sad service *****************************EQ Unify
Date: 02/14/2024
Hello - Sorry to hear about your recent struggles reaching a representative. We are wondering if you were trying to reach the Transfer Agent, EQ Shareowner Services vs. EQ Unify - as both numbers are provided on our letter depending on how you would like to service the account. Here at **********************, we also have a Voice Mail system allowing you to leave a message if a representative is not available and all calls are usually returned within the same business day (or the following), depending on the time the message was left. We have sent you an email in hopes we can connect you with someone directly to address your questions. Once again, we apologize for any inconvenience this has caused and looking forward to speaking with you.Review fromMitchell H
Date: 12/09/2023
1 starMitchell H
Date: 12/09/2023
I'd give zero if I could. I know this company replies to every review saying they're legitimate, that all services are voluntary, and that the service they're offering will help stockholders keep their accounts active. My question is why I should have to contact them to keep me account active? The letter I got says my account has been declared inactive "as a result of no shareholder-initiated contact with EQ Shareholder Services [identified as an affiliated company] within 3 years or more." I've been getting dividends for decades without incident. Why should I suddenly have to contact a company I've never heard of to avoid being declared "inactive" and having my dividends withheld or threat of losing the stock. The whole thing sounds like a setup. Even if there is some legal reason to require something, it shouldn't be done with a company that's trying to offer "voluntary" services at enormous fees.EQ Unify
Date: 01/02/2024
Your negative review appears to stem from a misunderstanding of the terms used in our letter, and of the procedures surrounding unclaimed property. You asked specifically why you should have to contact the stock transfer agent in order to keep your account active. This is because state laws will generally define inactivity as a lack of shareholder-initiated contact. The key here is that the type of contact required to prevent shares from being determined to be inactive and therefore at risk of being required to be turned over to the state must be independently initiated by the owner vs. systematic investments such as a dividend reinvestment plan or direct deposit of dividends which is explained in the frequently asked questions within the corresponded received (FAQ #3). Moreover, in the event that an account remains inactive for the statutorily defined period of time, shares will be required to be turned over to the state as unclaimed property in a process known as escheat. While you can subsequently reclaim your property from the state, your shares will most often be sold, either upon receipt or within a specified period of time, and any increase in market value will be lost to you. Finally, as it seems you understand that our services are voluntary, you should also understand that there is no requirement to re-establish contact through our firm, but that you can contact the stock transfer agent directly.Review fromRwn W
Date: 10/24/2023
1 starRwn W
Date: 10/24/2023
This outfit, EQ Unify, needs to rehabilitate their approach. They are currently creating unneeded panic and charging illigitimate fees. This behavior is unethical. The letter should simply read something like: "This is to alert you that you account is at risk of being flagged as inactive" followed by instructions on how to update the account. If they want to charge a fee for their service, then ********** $20, not 10% of the value of the shares. Ridiculous!!EQ Unify
Date: 11/15/2023
While we appreciate your feedback, we note that the situation for shareholders is more urgent than your suggestion implies. If a shareholder receives our letter, the account is already flagged as inactive, or is registered to a deceased owner, and is at risk of escheatment. Once shares of stock are escheated to the state as required under state unclaimed property laws, they will be sold and in most instances the shareholder will only be able to recover the value for which the shares were sold, not the market value as of the date they claim their property. This is a very real risk of loss for a shareholder, and action is generally required. In addition, our fully disclosed fees are in exchange for the convenience offered by our service. As stated in multiple places within our correspondence, if a shareholder is not interested in paying our fees to aid in selling, transferring or replacing lost or destroyed certificates, they can contact the transfer agent directly to resolve the matter by updating contact free of charge or completing any additional requests. We even go so far as to provide the contact information necessary for the shareholder to do so. Each recipient is therefore free to judge for themselves if they want to avail themselves of our services for the price stated.Review fromJohn S
Date: 09/15/2023
1 starJohn S
Date: 09/15/2023
Total scam dont fall for it. They claim I have stock shares unclaimed/inactive. Far from the truth! I get dividend checks automatically deposited to my bank account every quarter. Anything they find is public knowledge unfortunately. They want to charge 5-10% to even if it was legitimate you dont need them for anything. BEWAREEQ Unify
Date: 09/29/2023
Please be aware that our service is not a scam. While you are correct that you can remedy the inactive status of your share account without our help, you are not correct in your assumption that you do not have shares at risk of becoming unclaimed due to inactivity. A part of our service is to educate shareholders regarding their at-risk accounts. This may include accounts that are enrolled for automatic deposit of dividends because many states do not consider a previously authorized recurring deposit to be customer activity. In the opinion of many states, an automatic deposit does not indicate your awareness of the account because it does not require any action on your part. That is why you still must initiate contact with the transfer agent to reactive your account. You may do so on your own, as disclosed in our correspondence.
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