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Business Profile

Appraiser

Charles Rosoff, ASA, MRICS

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/28/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid the business (specifically a *** ********************** **********************) $1,500 on April 1, 2024 to perform an art appraisal of 10 artworks located in my home. The same gentleman met my son for a few hours to see the artwork that was to be appraised. It was made clear to *** ********************** that we needed the appraisal within a few weeks (time was of the essense) and *** ********************** agreed to this timeframe. We have called and emailed and texted *** ********************** and another associate at this company many times to get the appraisal. *** ********************** kept claiming it was coming and it never arrived. Because we needed the appraisal in a timely manner and never recieved it from *** ********************** (or the company), we ended up having to hire another company to perform the work. I would like the $1,500 that I paid *** ********************** and the company returned. I paid via Zelle and have proof of payment. I am 86 years old and this situation is very disapointing.

    Customer Answer

    Date: 07/04/2024

    Better Business Bureau:

    At this time, I have not been contacted by Charles Rosoff, ASA, MRICS regarding complaint ID ********.

    Sincerely,

    *******************************

Charles Rosoff, ASA, MRICS is NOT a BBB Accredited Business.

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