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Business Profile

Auto Insurance

Sigo Insurance Services, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Kelli H

    Date: 01/09/2024

    As of 01.09.2024 - If I could give -5 stars I would.This is a worthless company. I was involved in an accident with one of their policy holders on 11/6/2023 at approximately 8pm. I called the police and they responded and I reported it to Sigo Segeuros on 11/7/2023. I was given a worthless adjuster that was ultimately fired and given a new adjuster, *********************. The last I spoke with her (early December 2023) she was going to call the insured 3 days in a row and then push my claim to her manager to get it approved to get my car fixed. She had already called him once with no reply. She told me that she has to call 3 days in a row with no reply before she can escalate my claim to her manager. I did send her what the police gave me along with pictures of the damage. Last week I called her 5 times and left 2-3 messages and did not hear back from her. I also called yesterday and left a message with no return call. I called today after 5p and left another message (No idea what her hours are since I can't seem to reach her.). I have called the 800 number and I am repeatedly told they are just a 3rd party call center and the only thing they can do for me is allow me to file another claim and start over. I do not want to start over. I WANT MY CAR FIXED.

  • Tonya C

    Date: 11/06/2023

    This company was recommended on the Your Texas Benefits App.Worst mistake just trying to lower my bills and have Cheaper insurance. Someone had stolen parts off my vehicle when I was working. I called and filed a claim. After spending up to 35 min or more reporting the incident, I was given a claim number and was told an Adjuster would follow up with me in a few days. A week went by and I been calling and I was told a claim was never filed.

Sigo Insurance Services, LLC is NOT a BBB Accredited Business.

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