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Business Profile

Cemetery

BurialLink, Inc.
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Patricia S.

    Date: 03/21/2024

    Patricia S.

    Date: 03/21/2024

    TERRIBLE!!!! While it may offer the opportunity to advertise burial plots, I have had NOTHING but scammers and some of them seemingly VERY plausible !!!! This has been NOTHING but a headache of an experience...........I want to delete this account ASAP.****

    BurialLink, Inc.

    Date: 07/23/2024

    Hi ****,I am sorry to learn that you recently had a bad experience with spam as it related to your cemetery property. I understand how frustrating this must have been for you. We value our customers' time, and strive to ensure a spam free marketplace.You utilized our service from May of 2023 to October of 2023. During that period, we did not receive and support inquiries from you related to spam. Additionally, your account did not flag any communication related to spam. Upon further review we have verified that you did not receive any buyer inquiries during your time listing with us, which is likely why you no longer list with us. Your account has been canceled, which means that no one is able to contact you through our messaging system since October 2023.We are more than happy to look further into this issue, but based on what we are seeing currently, it looks like the source of spam was outside of our platform. Since you canceled your account in October of 2023, no one is able to contact you through our system.I appreciate you making us aware of your negative experience. We strive to provide excellent customer service in a timely manner, and ensure any spam issues are resolved immediately through our spam flagging features.Sincerely,BurialLink, Inc.

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