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Business Profile

Check Cashing Services

Regina Check Cashing Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Check Cashing Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/30/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a western union money order I have been trying to cash for months at this company Everytime I go in to do this they have some other rather excuse to not cash it even though it was cleared by western union to cash not needing anything additional other then Id to cash this first they said they needed reciept ** said recieve doesnt need a reciept the. I went back they said neednid after I signed the money order went back with if now they are saying its already signed cant cash it and its a month old western union has told me numerous times this shouldnt be an is*** now to get a replacement after being rejected 3 times it costing me $30! And I need the reciept I dont have what is the efffddinf problem! They all cant get in the same page to begin with and this is the boy check cashing place around not everyone has banks as I dont *** to identity fraud investigation with chase right now! I feel very discriminated by and just need my money cashed!!! What the hell!!!!! They couldnt even be bothered while eating there lunch at the window they turned away half the line I feel like this is all done so they can get paid while stuffing their faces and aint gotta do their actual job!!!!!! This is beyond rediculous and unacceptable and now costing me money because no one wants to do them job cashing huge delay and now needing to replace costing me the money its worth! No! Its a month old because of then I am not spending money they need to cash my money order!!!!!

    Customer Answer

    Date: 05/24/2024

    Better Business Bureau:

    At this time, I have not been contacted by Regina Check Cashing Corp. regarding complaint ID ********.

    Sincerely,

    ***************************

Regina Check Cashing Corp. is NOT a BBB Accredited Business.

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