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Business Profile

Commercial Property Management

Blueground

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Commercial Property Management.

Reviews

Customer Review Ratings

1.08

Average of 12 Customer Reviews

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Review Details

  • Edward L

    Date: 10/08/2022

    Edward L

    Date: 10/08/2022

    I checked out a building advertised by blue ground. The pictures did not correlate with the location of the building as was confirmed by one of the residence. The interior pictures were the same as another listed apartment. When I emailed one of the reps she was **** and dismissive and never answered any of my concerns. I would not deal with this company.

    Blueground

    Date: 03/02/2023

    Thank you for taking the time to share your feedback. We are always looking for ways to improve. Unfortunately, we couldn't find any correspondence under the name that we see here in our system, but wed love to work with you to make things right. Please reach out to us at ************************************* so we can get a better understanding of your experience.


    Best Wishes,


    The Team @Blueground

  • Neville D.

    Date: 09/06/2022

    Neville D.

    Date: 09/06/2022

    This is not a business with integrity. As you can see by the 1 star reviews they false advertise as their business model. They rent average to below average units out for top of the rental market prices. They had to replace the mattress, the blinds in 2 rooms, the rug in the living room, the vacuum cleaner and the kitchen garbage can in my unit. They don't know anything about ethics or even rental management. They claim to be "bespoke"... *****. They should be **** by probably everyone who's ever don't business with them and I'm about to *** them - I stayed in their dirty unit for 2 nights before getting another place to stay. They want to still charge me the full $5,900 and only want to refund $600. They are a really terrible "company". They need to be held accountable.

    Blueground

    Date: 03/02/2023

    We're sorry to hear about your unsatisfactory experience. Our understanding is that the issues you mentioned were resolved in 24 hours and our coordinators offered you compensation for the inconvenience caused. However, according to our records, you decided to terminate your contract early. As a rapidly growing company, we'll continue focusing on ways to improve. Your feedback has been shared with the property management and broader team to enable the best experience for our guests moving forward. Hope to see you again in the future.

    Best Wishes,

    The Team @Blueground

Blueground is NOT a BBB Accredited Business.

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