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Business Profile

Continuing Education

AchieveCE

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Continuing Education.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/31/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Absolutely false advertisement from this company. They state on their website that the FL RRT renewal package of 24CEUS is the complete renewal package. When they reported my CEUS (which I had to ask them and it took forever to report) the state did not count 4 of the courses. I reached out to ACHIEVECE and they stated the rejected courses are not approved for my state!!! Why would you deceive us medical professionals when it clearly states theyre a renewal course program? I wasted my time and money and now I have to redo all my CEUS. I demand a refund and cancellation of my membership immediately.

  • Initial Complaint

    Date:05/07/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Renewed my subscription to obtain CE's for my licensed profession. Have not been able to sign on to my account since. Instructions given via phone access to update account by changing password, "account migration access". Steps followed but still unable to have access to my account

    Customer Answer

    Date: 06/05/2024

    Better Business Bureau:

    At this time, I have not been contacted by AchieveCE regarding complaint ID ********.  I get emails but no direct contact pertaining to the issue

    Sincerely,

    *********************

    Customer Answer

    Date: 06/19/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    ***** ***************************** *********************
    ***** ******** **** *** **** ***** **
    *** ***** ********** ***********************************************
    ******** *** *** **** * *** ******* **** *** ******** **** ********* * ********


    AchieveCE has now solved the issue.

     

    Thank you

     

     

AchieveCE is NOT a BBB Accredited Business.

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