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Business Profile

Cosmetic Manufacturers

Borghese

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cosmetic Manufacturers.

Complaints

This profile includes complaints for Borghese's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Borghese has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Borghese

      3 East 54th Street, 20th Floor New York, NY 10022-3130

    • Borghese

      3 E 54th St Fl 20 New York, NY 10022-3130

    • Borghese

      110 W 40th St Rm 700 New York, NY 10018-8550

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/12/2022

      Type:Delivery Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a product and received the customary notification. I was informed that a label was created but there is no indication it was actually shipped.Unfortunately, the company does not respond when you attempt to reach their customer service department.I even tried by ******** Messenger. They asked me one question, I replied, and they did not respond beyond that.*****, my mother did not receive the birthday gift I ordered for her 75th birthday.

      Business Response

      Date: 05/22/2025

      Hi,

      We have contacted consumer and awaiting a response to send missing item.

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