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Business Profile

Coupon Services

Unidays Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coupon Services.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/28/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear Better Business Bureau,I am filing a formal complaint against UNiDAYS for discriminatory practices that deny access to student discounts for students enrolled in nontraditional, distance-learning programs.I am a law student at ********************************** (****), an accredited online institution. In an effort to verify my student status, I provided multiple forms of documentation that included:An official email from the ****, containing my student ID, program details, and enrollment information Screenshots from my student portal showing my student ID number, name, program, and enrollment term Despite these submissions, UNiDAYS rejected my verification ******************************************** which my online institution does not issue. My documents contained all necessary details (name, student ID, school, program), and my situation was clearly communicated. UNiDAYS failed to review the provided documentation and instead dismissed it without consideration.This refusal to accept reasonable verification methods is discriminatory, violates consumer protection laws, and denies access to advertised services. I request an immediate investigation into UNiDAYS discriminatory practices and failure to comply with basic standards of verification for all students

  • Initial Complaint

    Date:01/07/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is refusing to service me after providing all necessary documentation required. Im not sure if it has anything to do with my ethnicity or having a disability but I was not serviced but my colleague was serviced.

    Customer Answer

    Date: 01/31/2025

    Better Business Bureau:

    At this time, I have not been contacted by Unidays Inc. regarding complaint ID ********.

    Sincerely,

    *** *****

  • Initial Complaint

    Date:10/24/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear Unidays Support,I am writing to express my deep frustration with Unidays' verification process. The ongoing issues I have encountered are as follows:1. **Repetitive Verification Attempts:** Despite providing clear documentation that includes my name, school name (*************************), and a valid admissions date, I've faced persistent difficulties.2. **Continual Requests for the Same Information:** Unidays representatives, including "*******" and "*******," have repeatedly asked for the same information I've already submitted, causing frustration.3. **Lack of Resolution:** Unidays has failed to adequately address this issue, resulting in delays and inconvenience.I have attempted to address these concerns through Unidays' support channels, but the situation remains unresolved. Therefore, I am compelled to file a formal complaint with the BBB, seeking their assistance in mediating an efficient resolution. I've provided the BBB with a detailed account of the situation, including the ongoing issues.I would have preferred to resolve this matter directly with Unidays, but after numerous attempts and continued setbacks, filing a BBB complaint appears to be the only viable course of action.I trust you understand the gravity of this situation, and I hope that the BBB's involvement will lead to a more effective resolution.Sincerely,************************* Contact Information:Email: ************************ Phone: **************

  • Initial Complaint

    Date:07/06/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was using UNiDAYS for the student discount. Some how I cant login to my account. When you push the support button it gives you an email to contact. They do NOT answer. When you push request password change, they say they will email you a link thats good for 24 hours. Ive done this several times and I never get an email. I feel like its a scam so people cant get student discounts

  • Initial Complaint

    Date:12/09/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I would like the 10% off for my student discount. Here are the photos to show that I am due my 10% off of my purchase. I bought merchandise off of the *** website and I had a UNiDAYS discount student code. Why didnt I did not get 10% off

Unidays Inc. is NOT a BBB Accredited Business.

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