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Business Profile

Department Stores

Macy's, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Department Stores.

Reviews

This profile includes reviews for Macy's, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Macy's, Inc. has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Macy's, Inc.

      151 West 34th Street New York, NY 10001-2101

    • Macy's, Inc.

      420 Fulton Street Brooklyn, NY 11201

    • Macy's, Inc.

      Credit Customer Service 9111 Duke Blvd. Mason, OH 45040-8909

    • Macy's, Inc.

      Executive Office P.O. Box 8215 Mason, OH 45040

    • Macy's, Inc.

      151 West 34th Street, 12th Fl. New York, NY 10001-2124

    Customer Review Ratings

    1.33

    Average of 2 Customer Reviews

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    Review Details

    • Mavis M

      Date: 04/25/2025

      Rodents in the 7th floor ********** I let someone know but they claimed nothing they can do.

    • Lynn N

      Date: 04/16/2025

      I never shop at ****** but recently found myself there...wanted to buy a number of items...decided to sign up on the spot for a ****** card, and since the sales *** told me that ALL ITEMS PURCHASED THAT DAY WOULD RECEIVE 20% OFF. Only AFTER I'm rung up does the *** explain that.....I won't see the discount until I receive my first statement from ******. The discount will NOT appear on my sales receipt. Naturally, my SCAM radar immediately went up. WHY would the discount NOT appear right away, on the sales receipt??? But the *** 'assured me', I'd get a 20% discount.Two days later, I get a text from ****** telling me to 'register' my new card, but then when I go online, it won't LET me register yet, because - naturally - I've not yet received my actual card in the ******* I call the ****** 'customer service' #, and, yup, you guessed it....I got a robotic sounding *** in the *********** or somewhere. And they just went on and on and on, just like a robot reading from a manual. Rotten customer service.And I'll go BALLISTIC if, once I get my first statement, I see that ****** is playing some type of game regarding the 20% discount. They have no idea who they are messing with. ;-)

    Macy's, Inc. is NOT a BBB Accredited Business.

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