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Business Profile

Financial Technology

Gerald Wallet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Technology.

Reviews

Customer Review Ratings

1.04

Average of 26 Customer Reviews

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Review Details

  • Lyndel B

    Date: 07/25/2025

    I ordered coffee and sugar for 31 dollar on July 16th I tried to cancel because its ridiculous overcharged well they took my money once I was paid and still havent gotten an order they said it would be ship soon today is a week and some and still havent gotten anything but THEY TOOK MY MONEY then I was unable to get to work because they system state you got buy something off the store they keep saying my card isnt verified but they took my money out the same card DO NOT RECOMMEND I WILL BE INVESTIGATING AND ALSO CALLING MY BANK THIS IS SCAM

  • Ja A

    Date: 06/30/2025

    This is a SCAM they dud the same bs to me I never got anything shipped!

    Gerald Wallet

    Date: 07/19/2025

    Hello,We appreciate the opportunity to respond to this complaint and provide clarification on our service. We take complaints seriously and ensure they are thoroughly investigated to address any concerns.Regarding your order, unfortunately, there was been a slight delay in shipping orders due to a brief issue we encountered in our fulfillment process hence you haven't received this on time. We were able to ship the order and it was delivered on July 3rd. We have also received your complaint about not receiving this despite being marked as delivered so we have raised this concern and you have been approved for a one-time exception refund. As soon as this is completed, we should send you an email notification. This should be resolved ********** assured as well that were working double time to get everything back on track and ensure all orders are shipped out as quickly as possible. If case you have issues receiving your refund, feel free to reach out again to our support team. Thank you.

  • Randy B

    Date: 06/20/2025

    I feel I a complete idiot for using this app.I never seen a more incompetent,useless,disgusting company like this.Its unbelievable!!!If you reading this review believe everything I say.First they overcharge you to buy their b.s items.Secondly they make sure it takes weeks in the pending transaction.Lastly they automatically put you in the **** BUY program.Why would I want to buy your overpriced ******** every month.Then after you complain and try to get your money back or the items you been charged for,They send their ******** apologies.******** need to be shut down immediately.Waiting for another bullcrap apology soon!!!

  • Noelle H

    Date: 06/18/2025

    I recently signed up for this app and I'm very disappointed! I was initially approved for I believe was $48 but had to spend a portion of it to transfer the balance which wasn't even $10, the worst part is they charged me over $40 for dish rags and took the money out of my account, but I have no indication of when they are supposed to arrive, no tracking no date nothing, I think this is truly a scam to keep taking your mo ey and sell you items for triple the price! I can get those same items from *******..really??

  • Latonya F

    Date: 06/12/2025

    I am very dissatisfied as I've placed two orders from cornerstone and both of the delivery dates have passed and there is no way to track the order??? Not a happy customer! Do not use their service!

    Gerald Wallet

    Date: 06/17/2025

    We appreciate the opportunity to respond to this complaint and provide clarification on our service. We take complaints seriously and ensure they are thoroughly investigated to address any concerns.Regarding your orders, we are truly sorry for any delay and for the lack of updates. Theres been a delay in shipping your orders due to a brief issue we encountered in our fulfillment process, but typically, users receive an email notification once the order has been shipped and another email when it's delivered. Per checking your orders from June 2nd and 5th is already being fulfilled. You'll receive an email notification once it's been shipped and when it's delivered.Please rest assuredwere working double time to get everything back on track and ensure all orders are shipped out as quickly as possible.Please let us know if you have any other pending orders that you have yet to receive and we'll gladly check.

  • Tishawnna G

    Date: 12/20/2024

    I downloaded Gerald wallet and connected my bank. I was approved for a $41 advance after agreeing to this they say that you have to spend at least $21 dollars in there overpriced junky store to transfer the rest of the advance to your bank so I did. After that they still never transferred any money to my account and say that my credit card was not verified which after reading all of these complaints seems to be the common scam that they are pulling with everyone. Ive tried contacting them 9 times to no avail. They say they will get back to me during business hours when I am messaging them during business hours. This company should be shut down immediately. It is a scam and taking advantage of people

  • Stephanie H

    Date: 11/13/2024

    Same thing they partially approve your card to purchase from their store and never fully approve it but still charge your card and refuse to cancel your order or refund you so Ill be reaching out to my lawyer to start the process for a class action suit.

    Gerald Wallet

    Date: 11/15/2024

    Thank you for bringing this to our attention. We regret any inconvenience youve ************** clarify, our app includes reminders and disclosures stating that once your card is partially verified, you can shop via Cornerstore, but transferring a cash advance requires full verification. If verification fails, remaining advances cant be transferred, and orders through Cornerstore or ********* cannot be canceled or refunded.Our cancellation and return policies allow us to cancel orders as long as they have not yet been shipped. Unfortunately, in your case, the items were already out for delivery by the time we received your request, so we were unable to cancel. For more details, please visit ************************************************************ there is anything we can do for you, just let us know at ********************************************** we would be happy to assist you.

  • Melanie S

    Date: 10/22/2024

    So I was approved for a cash advance of $38 in which I had to use $20.94 of it to get the balance so I visit their corner store place an order and the balance of $15.55 was to be transferred to my bank. I did my part in placing an order and now Im having trouble transferring my advance. Ive tried about six different times to no avail Ive spoken to them via email they told me to send screenshots which I did then screen recordings which I did then all of a sudden they stopped responding to my emails. Ive sent messages on their app also to which they dont respond so to me this is a crock of s*** app where they force you to order and dont fulfill their end of the bargain so dont waste your time with this unless you want it be used

    Gerald Wallet

    Date: 10/28/2024

    Thank you for sharing your experience, and we apologize for the frustration you've encountered. We understand how important it is for your cash advance and order process to go smoothly and we apologize if we fell short. We have emailed you again so we can further look into this ensuring you are fully assisted this time.Thank you again for bringing this to our attention, and we look forward to resolving it fully.

  • David M

    Date: 10/19/2024

    I never received any advance and company charged me $54 for 1 small bag of pretzels and one bar of soap.

    Gerald Wallet

    Date: 10/28/2024

    Thank you for reaching out, and we apologize for any misunderstanding or frustration caused. We strive to provide a clear and valuable service, and we want to ensure you feel ************* like to investigate this further to understand the charges and the status of your advance. We have sent you an email to reach out so we can look into this with you and resolve any issues.Thank you for giving us the chance to address this situation, and we look forward to helping make things right.

  • ERICA G

    Date: 07/23/2024

    This is a scam app that presents fraudulent information to make you make purchases on random overpriced products. Please continue to report this app.

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