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Business Profile

Financial Technology

MoneyLion, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Technology.

Reviews

This profile includes reviews for MoneyLion, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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MoneyLion, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    4.05/5 stars

    Average of 863 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromSheila J

      Date: 07/16/2025

      1 star

      Sheila J

      Date: 07/16/2025

      They are very unprofessional **** beleive this company to be a scam.

      MoneyLion, Inc.

      Date: 07/22/2025

      We are very sorry to hear about this experience! A Customer Advocate will reach out to you directly to see how we can help.
    • Review fromEllis E

      Date: 07/10/2025

      1 star

      Ellis E

      Date: 07/10/2025

      I havent used Monwylion in 5 years and theyre still charging me 9.20 every month. After I reached out to them on more than 4 times. My bank isnt stopping the payments and I dont even have the app anymore. Is there someone out there that has had the same issues? Because this is definitely a lawsuit . Not even a a debate here. This is clear high way robbery.

      MoneyLion, Inc.

      Date: 07/22/2025

      We are very sorry for your experience, and we'll be happy to take a look at your account and see how we can help. A Customer Advocate has reached out to you directly to discuss this further.
    • Review fromValerie D

      Date: 07/08/2025

      1 star

      Valerie D

      Date: 07/08/2025

      This company is a scam No one speaks English and they pull money out of my account and I did not request I WILL BE REPORTING THIS TO THE ICE AGANT NOW. THIS IS A SCAM . THIS COMPANY NEEDS TO BE SHUT DOWN OUT OF BUSINESS TODAY.

      MoneyLion, Inc.

      Date: 07/10/2025

      We are so sorry to hear that you haven't enjoyed your time with us! We'll have a Customer Advocate reach out to you directly to see how we can help. 
    • Review fromBonnie B

      Date: 06/24/2025

      1 star
      Moneylion gave me a loan and then on the same day took out of my bank account more ********************** than the loan. It was for a previous loan.This makes no sense because all loans are supposed to be ***aid before you can get another ******* in terrible financial condition because of their error and when I try to address it on their chat, the *** just tries to get me off as fast as they can. Im a senior on a fixed income but they do not care. Horrible place.
    • Review fromChristine C

      Date: 06/09/2025

      1 star

      Christine C

      Date: 06/09/2025

      I was a customer at one time deactivated my account tried to get it going again did all the everything they asked for to get it reactivate several times and it was never good enough different customer service **** told me to do it one way another a different way so I'm done trying I will look into other options

      MoneyLion, Inc.

      Date: 06/11/2025

      We are so sorry to hear about this experience! We'll have a Customer Advocate reach out to you directly to see how we can help.
    • Review fromMicah F

      Date: 06/04/2025

      1 star

      Micah F

      Date: 06/04/2025

      If I could give them 0 stars I would. For MONTHS Ive been trying to verify my identity with them. At first my ID wasnt good to use since it was a military ID. Then I send my actual one and its been a whole week and they still tell me, we are still working on your verification. HOW DOES IT TAKE THIS LONG. Literally so frustrating. Ive never had such a hassle with a stupid app in my life. Just avoid it at all costs if you can.

      MoneyLion, Inc.

      Date: 06/06/2025

      We are so sorry to hear about your experience! We will have a Customer Advocate reach out to you directly to see how we can help.
    • Review fromMichelle S

      Date: 05/30/2025

      1 star

      Michelle S

      Date: 05/30/2025

      Do not make account or provide any of your information! Has a delete option on app but makes you call. And when they do call they say they will deactivate not delete. And when you request for your information to be deleted or for your information not to be sold, they send a bs email stating they wont! Im contacting my attorney general and lawyer right now! ******!

      MoneyLion, Inc.

      Date: 06/02/2025

      Hey there, we're truly sorry to hear about the experience you've had when trying to close your account. Our team has reached out to you via email with more information, thanks for giving us the chance to follow up.
    • Review fromAngelique F

      Date: 05/29/2025

      1 star

      Angelique F

      Date: 05/29/2025

      Spam calls wil not stop 100 a day .I hate this company called several times to stop

      MoneyLion, Inc.

      Date: 06/03/2025

      Hey there, we totally understand your frustration and apologize for the trouble here! A member of our Customer Advocacy team has reached out to assist furtherwere looking forward to helping you get this squared away.
    • Review fromDiana H

      Date: 05/28/2025

      1 star

      Diana H

      Date: 05/28/2025

      They closed my account 3 years ago due to inactivityhere 3 years later I find out I have $150 in the account.i have spent months trying to get my money and they refuse to give it to **** have sent all the things they keep asking me for and they still keep writing me and telling me that the stuff Im sending is unacceptable.these people charge you for everything and its still not enough.they just keep stealing and stealing peoples money

      MoneyLion, Inc.

      Date: 05/29/2025

      Hi ******, thanks for taking the time to leave a review - we're extremely sorry to hear about the experience you've had trying to receive the remaining funds in your account. While we do request specific information for verification, this is to ensure that we're keeping our customers and platform secure. We'd be happy to get this resolved for you, a member of our Customer Advocacy team has reached out to you for further assistance.  
    • Review fromTi T

      Date: 05/25/2025

      1 star

      Ti T

      Date: 05/25/2025

      THIS APP IS A RIP OFF!!!!! I was approved for $75 insta cash that I requested to go to my chime account. It said it will be there in 3 days, it never showed up but im still being charged for it. ***** *. The *** said there Is nothing they can do about it but I still have to pay the $75 back plus $17.49 in interest fees even though i never received the money.Then he exited the chat. This app is not BBB accredited and will definitely steal your money...

      MoneyLion, Inc.

      Date: 05/28/2025

      We are very sorry for your experience with Instacash. We'll have a Customer Advocate reach out to you directly to get this sorted out.

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