Reviews

This profile includes reviews for Freshly Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Freshly Inc. has 5 locations, listed below.

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  Freshly Inc.

  115 E 23rd St New York, NY 10010-4508

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  Freshly Inc

  8704 Bollman Pl Savage, MD 20783

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  Freshly Inc.

  Phoenix, AZ 85043-4622

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  Freshly

  Phoenix, AZ 85043

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  Go ReadyMade

  1501 W Blancke St Linden, NJ 07036-6238

Review Details

• Review fromMarcia B

  Date: 01/15/2023

  1 star
  They sent me four of the same entree. Who does that? Im trying to get a refund and they will not budge. **************** is very arrogant. No wonder they are going out of business

• Review fromJonathan Z

  Date: 12/02/2022

  1 star
  Food is terrible. Not fresh at all.
  Tomato sauce tastes like sugar and starch.
  Sausage tasts like some kind of soy cake. I had to check to make sure if they're not giving me vegan sausage or sth.
  Onions were not fresh.
  Rissoto cheese was really bad too. Like **** ****** cardboard pizza chees.
  Not coming back.

• Review fromIan B

  Date: 11/14/2022

  1 star
  The delivery of the meals is so un controlled. My most recent delivery said that it had been delivered to me in person but it wasn't and I cant find it anywhere on my property. **************** at ********************** is a joke

• Review fromJohn D

  Date: 10/14/2022

  1 star
  All about the money! Charged me today for meals I won't receive for 6 days. Won't cancel or issue a refund. We are talking minutes after charging me.

• Review fromAnthony M

  Date: 10/14/2022

  1 star
  Absolutely terrible. Do not order from this place. After you choose your meals they change them on you and give you the same exact same meal as substitutes because they are overstocked and push the product onto their customers. After constantly asking them to fix the problem they refuse and after canceling the membership they still try to charge you!Crooked Company if I could give them 0 stars I would.

• Review fromWhitney R

  Date: 10/06/2022

  1 star
  They are the worse company. We moved to a different state due to military orders but forgot to skip the meals, so they charged us ****** which I contacted them to refund and they won't. So I cancelled the subscription but if I didn't cancel it they would have in store credit. So now a new family will have free meals.

• Review fromKitty W

  Date: 09/11/2022

  1 star
  Their delivery contractor left a package outside apartment building in urban area, even though they had the building access code to delivery inside. They chose to ignore it, left it outside next to a bus stop at a busy intersection. Package stolen. Freshly said it was not their problem even though it was THEIR contractor. They said I should provide a door code next time (which I already did). Poor customer service. Meals not good enough to deal with it.

• Review fromJosefina D

  Date: 09/08/2022

  1 star
  I placed an order for 6 meals at the beginning of August, and made sure I skipped all the weeks I was able to see on the screen. I did not like the food, or the price. On 9/7/22 late at night I see a charge on my card from Freshly for another 6 meals starting 9/12/22, I did not order, or wanted this order. I was not aware of the auto-renewal weeks, and that you had go online and skipped the weeks or canceled the subscription. I have been trying to cancel this delivery and for them to reverse the pending charge to the credit card to no vail, it's only excuses. I was never informed via email, text or call of the charge to my credit card and of the new delivery. They also claim that when I signed up, they inform me of the auto-renewal weeks, I am an older person and honestly do not recall that, I assumed that by skipping the weeks that I saw on the screen will suffice. These are misleading practices by this company. They promptly email when signing up but do nothing for further deliveries. Meanwhile, I placed a dispute with the bank regarding the almost $78 they are charging. I do have to admit there is good communication with the back and forth emails regarding the issue. I do not recommend this company's service.

• Review fromRobert F

  Date: 08/07/2022

  1 star
  I used freshly for 6 weeks. Food was good and easy to prepare. The reason I ordered from them was due to health reasons and convenience. My biggest pet peave is not receiving my orders on the day they were supposed to be delivered. This messes up scheduling for meals, and throws off my ability to use them successfully. In the 6 week period they delivered late on multiple occasions. This is not acceptable and when i contacted them all they can say is sorry. It made it a very easy decision to move on to another delivery service. Mind you they have the order locked in 5 days before so there should never be a problem getting the food to your door in a timely manner. I would not recommend freshly to anyone with these concerns.