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Business Profile

Freelance Writers

Myperfectwords.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/05/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I enrolled in a professional essay writing service for $49.99 on 11/26th in order to relieve the stress I had been experiencing in my first semester of finals following my return to college more than 2 decades after originally dropping. I am considered disabled and am homeless, barely able to get by and thought that the guarantees in purchasing paper would be worth not eating for a bit, paying another $70.50 on 12/07/23 as a deposit. I paid for a 12 hour turn around and providing all information including the rubric, supporting sources, quotations, the expectation, an outline with feedback on what not to do and clearly stating what was acceptable and what was not in order for the paper to be according to prompt. I then received an email informing me to pay another $55.00on 12/08/23 in order to download the completed paper. Upon downloading it I was shocked to see that the paper not only didnt meet the page length requirements, in didnt follow a single instruction that had been provided. I was then accosted over requiring more time and that a professional rider would immediately address the issue. I had no more time but gave them an opportunity. Once again, the revision wasnt submittable and time was an excuse. I paid for a service for a specific deadline and for more than a week this went on. I then wrote my own paper and submitted it to my school. Upon requesting a refund, I was lied to consistently then told that I would have my school contacted, blackmailing and threatening me for requesting a refund and informing them that I would contact the BBB. I am still dealing with the issue and my credit card company is as well. I was then told that I had blackmailed them. They have broken multiple consumer protection laws and are operating out of ***************, which I found out because of the international charges of $6.35. They continue to threaten, where i have followed through with my end. They are predatory and the reviews prove this repeatedly.

Myperfectwords.com is NOT a BBB Accredited Business.

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