Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/30/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ******************** CEO of fruitstreet health at ** ***** ****** **** ***** in **, **. approached through LinkedIn and had a meeting with me showed me fake numbers for business success. He also said that ********* is on board as well as major payer companies to support his project against diabetes mellitus. It turns out to be fake.They are charging me 50 dollars every month for several years. I tried talking to withdraw or know the status of my investment and ***************************** threatened me and stopped responding. Here is the link by the govt about fruitstreet.****************************************************************************************

  Business Response

  Date: 06/02/2023

  Hello ************! 

  Our company did not show you fake numbers and it is disappointing that you are suggesting that we never worked with *********. ********* was a Fruit Street customers and our ***-recognized diabetes prevention program was offered as a covered benefit to more than ****** of their employees. 

  Fruit Street also has had contracts in the past with major companies such as ***** Airlines, CareFirst BCBS, the ******* Department of Health, ************ Department of Health, and is currently contracted with a publicly traded company. We have enrolled more than ****** patients with prediabetes into our program and I was recently invited to the *********** Conference on Hunger, Nutrition, and Health. The *** has also invited Fruit Street to participate in their Lifestyle Change Intervention Research Network which I will be attending in August. 

  In addition, Fruit Street is currently an ******** ******** provider and is in the process of contracting with all of the ******** plans in the state. 

  In addition, your accusation that we are charging you $50 per month is not accurate. I believe you are referring to the account that you opened with ************* which is a fee that ************* charges to you as an investor. 

  I have also never stopped responding to your emails and I have responded to every email that you sent me. I never threatened you. 

  You signed a stock purchase agreement agreeing to invest in our company which outlines that you need to wait until our company is acquired or has an IPO before you may have an opportunity to sell your shares. This is how the majority of startup investments are structured. 

  We sincerely appreciate your support of Fruit Street's social mission of diabetes prevention. Your investment has supported the delivery of the diabetes prevention program to patients with prediabetes. We could have not built the company without your help! 

  We kindly request you delete this post because the information you posted is false and we never provided you with false information. 

  Thanks,

  ******** 

   

  Customer Answer

  Date: 06/21/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  Hi, thank you for the email. In relation to reference ID in the subject line the complaint has NOT been resolved. I took your advise and I am currently in the process of filling a litigation. I have contacted an attorney because my investment amount has been taken after providing incomplete information threats and possibly fraudulent.
  Thank you
  *************************
  Sent from my iPhone 

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  *************************