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Business Profile

Holding Company

Bluestar Alliance LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Holding Company.

Reviews

This profile includes reviews for Bluestar Alliance LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bluestar Alliance LLC has 100 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromMichelle P

      Date: 12/22/2024

      1 star

      Michelle P

      Date: 12/22/2024

      Ordered 2 items on Dec 11th based on the fact that as per their website "Orders placed before 2pm EST M-F will begin processing that day. Orders placed after 2pm EST M-F will begin processing the next business day." It is now Dec 22nd and my order is still listed as "unfulfilled" and they now how have a notice on their site saying that "Due to a high volume of orders, processing & shipping times may be delayed. " But after going online and talking with other customers and reading past reviews, 30 days or more for shipping seems to be pretty standard for them. I ordered replacement items from another retailer and requested that Justice cancel my order, which they refused because "What if we give you a refund and then the order ships?". Absolutely unacceptable.

      Bluestar Alliance LLC

      Date: 01/06/2025

      Dear ****************** and foremost, we apologize for the inconvenience this may have caused you. We have check with the Justice website operator and confirmed that your order shipped out and was delivered to you. Again, we apologize for the delay with respect to this order. -Justice team
    • Review fromJennifer S

      Date: 07/31/2023

      1 star
      What a horrible experience. It took over a month to get my order. When I finally did it was missing 6 items. I was only refunded for 1! I called today and was hung up on. I am beyond frustrated with this company and would never shop here again. I was consistently told I had to wait longer for my order, that there was nothing they could do. I was beyond disappointed when I finally got my order today only to have so many items missing. I was never notified and offered anything else in exchange. They would not expedite shipping or anything. They were rude over email and over the phone.

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