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Business Profile

Holding Company

Win Brands Group

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Holding Company.

Reviews

This profile includes reviews for Win Brands Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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Win Brands Group has 2 locations, listed below.

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    Customer Review Ratings

    1.8

    Average of 5 Customer Reviews

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    Review Details

    • Jennifer P

      Date: 01/14/2025

      Love Your Melon has ZERO customer service. Their website claims that you can reach out to them via email only, they do not list a phone number anywhere on their site. I have reached out to them via email, ********, and Instagram NUMEROUS times about a quality issue and no one has responded. They eventually blocked me on social media so I cannot view their page anymore or reach out to them that way. I spent $75 on ***** ****** beanies for my family for Christmas gifts. The locking mechanism on one of the beanies completely fell apart before it was ever used. All of their beanies have a ridiculous plastic piece that holds a snap so you can remove or swap the poms if you so desire. This one completely broke off. I asked the company for a resolution, either in the way of a replacement beanie or the broken parts so I can repair it myself and they refuse to respond to me in any way. I even tried to go through ****** to get a refund on the one beanie, but because they were purchased during a Black Friday Sale, too much time has passed. This company is a total scam. I hope people will read these reviews and save their money. They claim to donate money to childhood cancer research AND they partner with so many other big brands like ************, ******, Sesame Street, etc... these other partnering companies really need to take a hard look at who they are choosing to support.

    • Mary b

      Date: 12/07/2024

      Love Your Melon has terrible customer service. I purchased a cap and pom-poms, but before the products even arrived, *** sent out an email about a sale. I reached out to their customer service team, but no one responded. I followed up with seven additional emails and still received no reply. When they asked for feedback, I sent in a review-3 additional weeks still no communication. Save yourself the hassle and choose a different brand.

    • Wendy N

      Date: 07/30/2024

      I ordered 15 candles ($365) from their Homesick brand and half of them were delivered damaged. I reached out over 5 times via different email addresses and no one responded. There is no option to call, only email. I was only requesting they send a few replacements for the damage but no one would get back to me. I cannot recommend them anymore, which is a bummer. I used to love this brand.

    • Rene K

      Date: 05/22/2023

      I was sent a defective beanie in 2020. Issued a credit. Used said credit, and was sent the WRONG product. They refunded to an account I can no longer access. There's nothing they will do to rectify the situation. I am OUT $50 FOR A STUPID WINTER HAT!!

    • Bethany T

      Date: 03/27/2023

      Great customer service and product! They had a BOGO deal that I was confused about and did not end up getting. I contacted customer service and they gave the free hat to me anyway even after the fact. They were prompt in their return of my inquiry, and extremely kind and accommodating. ******** as a customer service support was amazing!

    Win Brands Group is NOT a BBB Accredited Business.

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