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Business Profile

Home Care

CareGuardian, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Care.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromNicholus F

    Date: 08/01/2023

    1 star
    I purchased a 2018 ****** pathfinder. Ive had it for 14 months. It has a little over ****** on it. I had ****** mile when purchased. I did all of my oil changes as I was suppose too. My engine started having issues. So I took it to ******. The manufacturer warranty was up but I had purchased my extended warranty at the time of purchase. Which is careguard. When I took my car into ****** it was determined I needed a new engine! ****** stated that careguard inspector would have to look at it to confirm. We filed a claim with careguard. They came back denied my claim stating that there was sludge in my engine. Then said our receipts from our proper on time oil changes werent good enough. So now I have a car I cant drive and that Im still paying for! In that amount of time with proper oil changes there in NO WAY I put sludge in my motor. I also had to pay ****** $350.00 just to tell me that it was the engine. Its ridiculous that I purchased a ******** warranty that literally doesnt cover anything! It is my only way of transportation!
  • Review fromLiza H

    Date: 05/15/2023

    1 star
    I have to keep calling throughout weeks to have careguard pay for my epidurals. I requested medical devices for my injury specifically covered by careguard. The woman on the phone states that my careguard will only cover a neck brace and I am absolutely at a loss. So careguard has over $100,000 that I can't use because it only covers a neck brace?!

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