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Business Profile

Information Bureaus

Online America

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/04/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *** email continue to block me from my email account. I have important business to take care and I am being blocked. I am entering my correct login information, but this company is blocking me.2nd. They block me if I use a different computer, but I am still entering my correct email address.The login message say verify yourself, Iam putting in my correct login, this is my verification. It's back and forward, so days I can login just find other times I am blocked.I have over the years emailed to them many times asking them to unblock my account but I am still spied on and treated like a kid.Even after I have check the box, remain verified, *** keeps blocking me.

Online America is NOT a BBB Accredited Business.

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