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Business Profile

Internet Marketing Services

Menu Connect

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Marketing Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/14/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Menu Connect has attached inaccurate menus to numerous ***************** listings. *****************, **** has attempted to contact them directly to no avail. It is illegal for them to post menus and business information without consent. They do not allow users to edit or remove inaccurate information. We do not and have never paid for their services and we did not agree to allow them to post business menus for multiple ***************** and ***************** Express locations. The only way they will allow you to edit or remove information is if you agree to sign up for a subscription. They are intentionally attaching incorrect prices and menu items so our franchisees and business owners have no choice but to subscribe to their services. If a business doesn't subscribe, they will not remove the inaccurate information. Here is a link to one of many incorrect and unapproved menus attached to our ****** Listing. *********************************************************************

Menu Connect is NOT a BBB Accredited Business.

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