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Business Profile

Investment Security

The Goldman Sachs Group, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investment Security.

Complaints

This profile includes complaints for The Goldman Sachs Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1,022 total complaints in the last 3 years.
    • 383 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/06/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      After recently reviewing my credit report from your company, I noticed several inaccuracies that need to be addressed. The accounts in question are listed below:Company Name: *********** Account #: ****************Balance: $2,246.00 Under the Fair Credit Reporting Act (15 U.S.C. 1681g), I am formally requesting copies of all documents in your records that were used to verify the accuracy of these accounts. Please provide these documents in your response to this letter.I respectfully ask that you do not reply with a generic statement claiming the accounts have been verified. Instead, I expect to receive the actual records supporting this verification. If no such documentation exists, these disputed accounts should be removed from my credit report immediately, as required under Section 611(a)(5)(A)(i) of the FCRA.Including unverified or inaccurate information on my credit reportand continuing to share it with third partiesunfairly damages both my credit standing and my reputation. I ask that you take this matter seriously and resolve it as soon as possible.

      Business Response

      Date: 05/20/2025

      Goldman Sachs Bank USA (the Bank) received the above-referenced complaint related to the Apple Card via the Better Business Bureau (BBB) Complaint Portal on May 6, 2025. ******** appreciates the opportunity to address the concerns raised by ***** ***** *** **** (the Customer) related to credit reporting for the ************************ conducted an investigation and confirmed no Bank error occurred.According to the Banks records, the Customer opened an Apple Card and consented to the Apple Card Customer Agreement on November 7, 2020. As stated in the Apple Card Customer Agreement, the Bank may report information about the account to the ************************** which includes but is not limited to Late Payments, Missed Payments, or other defaults on the account.
      The account was charged off on July 31, 2022, as a result of the Customer failing to make a payment to satisfy the amount due by January 31, 2022. ******** successfully delivered Statement Available Reminders, Payment Due Reminders, Missed Payment Reminders, and Eligible for ************* Reporting reminders to the email address provided by the Customer. The **** confirmed the account was reported accurately to the ************************** ******** is obligated to report accurately to ************************* and is unable to update the Customers credit reporting.
      ******** sent the Customer the requested documents on April 7, 2025, validating the Customer's debt including a copy of the Apple Card Customer Agreement and 21 months of statement history showing records of transactions and payments to validate the balance and the debt owed. ******** attempted to contact the Customer on May 12, 2025 and May 14, 2025 but was unsuccessful.
      Based on the above details, the Bank kindly requests for this complaint to be closed.

    • Initial Complaint

      Date:05/02/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is my formal request to address and resolve the unauthorized accounts that are currently listed on my credit report. These inaccurate entries have significantly impacted my FICO score, leading to a noticeable decline that has caused challenges in maintaining my financial standing. I am reaching out to your office with great urgency and respectfully requesting your assistance in rectifying this ********* BANK USA ACCOUNT no.: ************ DATE OPEN: 04/14/2021 BALANCE: $1,296.00

      Business Response

      Date: 05/16/2025

      Goldman Sachs Bank USA (the Bank) received the above-referenced complaint related to the Apple Card via the Better Business Bureau (BBB) Complaint Portal on May 03, 2025. ******** appreciates the opportunity to address the concerns raised by ***** ****** (the Customer)related to an Apple Card opened without authorization and credit reporting.

      ******** conducted an investigation and confirmed no Bank error occurred. Based on the Bank's investigation, the Bank determined the Customer is liable for the account. According to the Banks records, the Customer opened an Apple Card and consented to the Apple Card Customer Agreement on April 14, 2021. As stated in the Apple Card Customer Agreement, the Bank may report information about the account to the ************************** which includes but is not limited to Late Payments, Missed Payments, or other defaults on the account. Additionally,the Apple Card Privacy Policy was provided at the time of account opening and the Customer may view it in the Wallet app or by accessing ***************************************************************************************.

      The account charged off on December 31, 2021, as a result of the Customer failing to make a payment to satisfy at least the minimum amount due by July 31, 2021. ******** successfully delivered Statement Available Reminders,Payment Due Reminders, Missed Payment Reminders, and Eligible for ************* Reporting reminders to the email address on file. ******** is obligated to report accurately to ************************* and is unable to update the Customers credit reporting. ******** confirmed the account was reported accurately to the ************************* and unable to update or unable to remove the inquiry or trade line from the Customers credit report.

      ******** sent the Customer documents on May 09, 2025, validating the Customer's debt including a copy of the Apple Card Customer Agreement and ten months of statement history showing records of transactions and payments to validate the balance and the debt owed. The Customer is responsible for the account and the balance of $1,296.48, provided in the most recent statement of August 31, 2022.

      Based on the above details, the Bank kindly requests for this complaint to be closed.

    • Initial Complaint

      Date:05/01/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Issue Summary:- Purchase Date: September 1, 2024 - Merchant: ****** Item: Apple Watch - Amount: $349.79 - Issue: The watch arrived significantly damaged and not as described - Current Status: Three separate disputes denied despite provided evidence

      Business Response

      Date: 05/15/2025

      Goldman Sachs Bank USA (the Bank) received the above-referenced complaint related to the Apple Card via the Better Business Bureau (BBB) Complaint Portal on May 1, 2025. The Bank appreciates the opportunity to address the concerns raised by ***** ****** (the Customer) related to a transaction dispute with the merchant **** in the amount of $349.79.

      ******** conducted an investigation and confirmed no Bank error occurred. The customer disputed the transaction on September 23, 2024, November 20, 2024, January 27, 2025, March 24, 2025, and May 1, 2025. ******** applied a temporary credit while the dispute was investigated. Based on the investigation and a review of the evidence provided, the Bank resolved the dispute in favor of the merchant because the goods were not returned. The Customer has not provided evidence requesting instructions for returning the item purchased. As a result, the temporary credit previously applied the Customers account was reversed on November 19, 2024, January 22, 2025, March 22, 2025, April 25, 2025, and May 14, 2025. ******** sent the Customer emails detailing the dispute outcome. ******** sent the Customer a copy of the merchant evidence on May 7, 2025.

      Based on the above details, the Bank kindly requests for this complaint to be closed.

      Customer Answer

      Date: 05/19/2025

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

      The merchant closed my account, so I wasnt able to return the broken watch.


      Please stop emailing me delivery confirmations the fact that the watch was delivered is not in question.


      The issue is that after I opened a dispute, **** closed my account, which prevented me from starting the return process.


      Now Im stuck with a broken watch and no way to resolve it through ****.

       

       

       

       

      In order for the BBB to appropriately process your response, you MUST answer the question above.


      Sincerely,

      ***** ******




       

      Customer Answer

      Date: 05/19/2025

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

      The merchant closed my account, so I wasnt able to return the broken watch.


      Please stop emailing me delivery confirmations the fact that the watch was delivered is not in question.


      The issue is that after I opened a dispute, **** closed my account, which prevented me from starting the return process.


      Now Im stuck with a broken watch and no way to resolve it through ****.

       

       

       

       

      In order for the BBB to appropriately process your response, you MUST answer the question above.


      Sincerely,

      ***** ******




       

    • Initial Complaint

      Date:05/01/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am submitting this formal complaint against *********** for reporting an inaccurate and unverifiable charge-off account to both ********** and ******* under account number ****************, with a listed balance of $3,009.00. This reporting is not only damaging to my credit profile but appears to be in direct violation of federal consumer protection laws. Under 15 U.S. Code 1681s-2, *********** is legally required to report only information that is accurate and verifiable. Furthermore, ********** and Equifax are required under 15 U.S. Code 1681e(b) to ensure that all data they maintain on consumers is held to the standard of maximum possible accuracy. Despite my prior attempts to resolve this matter through formal disputes, *********** has failed to provide any legally sufficient documentation validating the alleged debt, and their responses have been vague, generic, and insufficient to meet the verification obligations set forth under 15 U.S. Code 1681i. The account continues to reflect as a charge-off with a specific balance, yet no contract, account history, or supporting detail has ever been presented to justify its inclusion on my report. Given the widespread and ongoing data breaches affecting financial institutions across the country, it is highly likely that this account was erroneously associated with my credit file due to compromised personal information beyond my control. ******* USAs failure to validate the account while continuing to report it as delinquent is not only irresponsible but also a violation of my rights under federal law. Their inaction and lack of resolution are unacceptable. I am requesting the immediate removal and correction of this inaccurate account from both ********** and *******. *********** has not made a meaningful effort to resolve this issue, and their refusal to comply with the law is causing ongoing and unjust harm to my financial standing.

      Business Response

      Date: 05/15/2025

      Goldman Sachs Bank USA (the Bank) received the above-referenced complaint related to the Apple Card via the Better Business Bureau (BBB) Complaint Portal on May 1, 2025. ******** appreciates the opportunity to address the concerns raised by ***** ***** (the Customer)related to credit reporting for the **************************** conducted an investigation and confirmed no Bank error occurred. Based on the Bank's investigation, the Bank determined the Customer is liable for the account. ******** is unable to provide any additional information related to the investigation. The Customer opened the Apple Card and consented to the Customer Agreement on April 20, 2021. As stated in the Apple Card Customer Agreement, the Bank may report information about the account to the ************************** which includes but is not limited to Late Payments, Missed Payments, or other defaults on the account.

      The account was charged off on August 31, 2022, as a result of the Customer failing to make a payment to satisfy the minimum amount due by February *******. The **** confirmed the account was reported accurately to the ************************** ******** successfully delivered Statement Available Reminders, Payment Due Reminders, Missed Payment Reminders, and Eligible for ************* Reporting reminders to the email address on file. ******** is obligated to report accurately to ************************** ******** is unable to remove the inquiry or trade line from the Customers credit report.

      ******** sent the Customer documents on May 8, *****, validating the Customer's debt including a copy of the Apple Card Customer Agreement and full months of statement history, showing records of transactions and payments to validate the balance and the debt owed. The Customer is responsible for the balance on the account in the amount of $3,009.04.

      Based on the above details, the Bank kindly requests for this complaint to be closed.

    • Initial Complaint

      Date:04/28/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I submitted a dispute for a charge on my credit card and it was categorized incorrectly in the dispute process. I specifically told the representative the item was not as described. She opened the dispute wrong so the dispute was not accepted by the merchant. I would like for Goldman Sachs to make it right and refund me.

      Business Response

      Date: 05/13/2025

      Goldman Sachs Bank USA (the Bank) received the above-referenced complaint related to Apple Card via the Better Business Bureau (BBB) Complaint Portal on April *******. ******** appreciates the opportunity to address the concerns raised by ***** **** (the Customer) related to a transaction dispute with the merchant Pic A Part in the amount of $63.78.

      ******** conducted an investigation and confirmed no Bank error occurred. The Customer initially disputed the transaction on December 16, 2024, and February 13, 2025. ******** applied a temporary credit while the dispute was investigated. Based on the investigation and a review of the evidence provided,the Bank resolved the dispute in favor of the merchant because the merchandise was not returned within the timeframe described by the merchant's terms and ************* a result, the temporary credit that was applied to the Customers account was reversed on February 13, 2025, and April 9, 2025. ******** sent the Customer an email detailing the dispute outcome. ******** contacted the Customer on May 12, 2025, to address the concerns.

      Based on the above details, the Bank kindly requests for this complaint to be closed.

    • Initial Complaint

      Date:04/26/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *****,Im trying to resolve the matter in regards to this debt APPLE CARD ********. Please provide on company letterhead the following: 1. Date of first delinquency. 2. Date of last payment and the payment amount.

      Business Response

      Date: 05/12/2025



      Goldman Sachs Bank USA (the Bank) received the above-referenced complaint related to Apple Card via the Better Business Bureau (BBB) Complaint Portal on April 28, 2025. ******** appreciates the opportunity to address the concerns raised by Di Ser ***** (the Customer) related to validation of the debt owed for the ****************************** conducted an investigation and confirmed no Bank errors occurred. According to the Banks records, the Customer opened an Apple Card and consented to the Apple Card Customer Agreement on October 18, 2019. As stated in the Apple Card Customer Agreement, the Bank may report information about the account to the ************************** which includes but is not limited to Late Payments, Missed Payments, or other defaults on the account. The account was charged off and closed on October 31, 2022, as a result of the Customer failing to make a payment to satisfy the minimum amount due by April 30, 2022.

      ******** confirmed the account was reported accurately to the **************************** ******** successfully delivered Statement Available Reminders, Payment Due Reminders, Missed Payment Reminders, and Eligible for ************* Reporting reminders to the email address on file. ******** is obligated to report accurately to ************************* and is unable to update the Customers credit reporting.

      ******** attempted to contact the Customer on May 7, 2025, but was unsuccessful. ******** sent the Customer the requested documents on May 9, 2025, validating the Customer's debt including a copy of the Apple Card Customer Agreement and 12 months of statement history showing records of transactions and payments to validate the balance and the debt owed. The Customer is responsible for the balance on the account in the amount of $4,574.89 provided in the latest statement from October 31, 2022.

      ******** is available 24 hours a day, 7 days a week by phone at ************** or by message from the Wallet app.

      Based on the above details, the Bank kindly requests for this complaint to be closed.

    • Initial Complaint

      Date:04/24/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been given the runaround from Apple Card support since 2023 regarding flights that were diverted then cancelled and ***** is trying to force me to pay for the charges when I never received the services. ***** card support failed to handle my dispute by reviewing and submitting my evidence always claiming they never receive the emails on ***** chat but own up to receiving the emails but not reviewing them when the supervisors call me over the phone. I am not responsible for these charges now and need to be refunded by Apple Card/Goldman Sachs. I am convinced the dispute department does not exists there and they advertise being able to dispute charges when you apply but they are not capable. This is for 2 transactions on June 7th 2023 for $501.45 for each flight.

      Business Response

      Date: 05/09/2025

      Goldman Sachs Bank USA (the Bank) received the above-referenced complaint related to the Apple Card via the Better Business Bureau (BBB) Complaint Portal on April 25, 2025. ******** appreciates the opportunity to address the concerns raised by ****** ******** (the Customer) related to two transaction disputes with the ************************ in the total amount of $1,002.90.

      ******** has received the Customers complaint and is actively reviewing the account. ******** requires additional time to complete the investigation. The Bank will send the Customer a communication with the outcome once the review is completed. The Customer should contact the Bank directly with any questions at **************. Bank representatives are available 24 hours a day, 7 days a week.

      Based on the above details, the Bank kindly requests for this complaint to be closed.

    • Initial Complaint

      Date:04/24/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I AM NOT LIABLE FOR THIS DEBT WITH APPLE CARD/ ******* I DO NOT HAVE AN ACCOUNT WITH APPLE CARD/ ** BANK THEY DID NOT PROVIDE ME WITH ORIGINAL CONTRACT AS REQUESTED.

      Business Response

      Date: 05/08/2025


      Goldman Sachs Bank USA (the Bank) received the above-referenced complaint related to the Apple Card via the Better Business Bureau (BBB) Complaint Portal on April 24, 2025. ******** appreciates the opportunity to address the concerns raised by ********* ***** (the Customer) related to an Apple Card opened without authorization and credit reporting for the ************************** conducted an investigation and confirmed no error occurred. Based on the Banks investigation, the Bank determined the Customer is liable for the account. ******** is unable to provide additional information related to the investigation. According to the Banks records, the Customer opened an Apple Card and consented to the Apple Card Customer Agreement on June 06, 2022. As stated in the Apple Card Customer Agreement, the Bank may report information about the account to the ************************** which includes but is not limited to Late Payments, Missed Payments, or other defaults on the account. ******** is unable to provide the Customer with signed documents as the Customer electronically consented to the Apple Card Customer Agreement by completing the application and opening the account.
      ******** confirmed the account was reported accurately to the **************************** The account charged off on March 31, 2025, as a result of the Customer failing to make a payment to satisfy at least the minimum amount due by September 30, 2024. ******** successfully delivered Statement Available Reminders, Payment Due Reminders, Missed Payment Reminders, and Eligible for ************* Reporting reminders to the email address on file. ******** is obligated to report accurately to ************************* and is unable to update the Customers credit reporting.
      ******** sent the Customer the requested documents on May 07, 2025, validating the Customer's debt including a copy of the Apple Card Customer Agreement and 12 months of statement history showing records of transactions and payments to validate the balance and the debt owed. The Customer is responsible for the account and the balance of $1,875.15.
      Based on the above details, the Bank kindly requests for this complaint to be closed.

    • Initial Complaint

      Date:04/22/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Good Card because of the cash back system BUT they allow businesses to take money off your card even though you've change the virtual number and when the customer service can't answer your questions they just pass you around to multiple ********* I changed my virtual card number why are apps I never downloaded able to take money from my card.

      Business Response

      Date: 05/07/2025

      Goldman Sachs Bank USA (the Bank) received the above-referenced complaint related to the Apple Card via the Better Business Bureau (BBB) Complaint Portal on April 23, 2025. ******** appreciates the opportunity to address the concerns raised by Diamond ******* (the Customer) related to a transaction with the merchant ************** on the Apple Card account.

      ******** conducted an investigation and confirmed no Bank error occurred.According to the Banks records the Customer initiated a virtual card replacement on March 21, 2025. The Customer authorized a charge in the amount of $39.99 with the merchant ************** on April *******, using the virtual card. The merchant credited the account in the amount of $39.99 on April 25, 2025.

      ******** attempted to contact the Customer on April 23, 2025, to address the Customers concern but was unsuccessful. ******** is available 24 hours a day,7 days a week by phone at ************** or by message from the Wallet app. ******** conducted a review of interactions and was unable to locate any record of mistreatment or misinformation provided by a Bank representative.

      In the complaint narrative, the Consumer referenced concern related to an app download through the Apple Appstore. Please contact ***** directly for any assistance related to app downloads.

      ******** acknowledges and appreciates the feedback provided by the Customer.

      Based on the above details, the Bank kindly requests for this complaint to be closed.

    • Initial Complaint

      Date:04/17/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ***** Card owes me $200.I signed up to the Apple Card this company offers from an advertisement about a $200 Apple Cash bonus after signing up and spending $3,000.When I didn't see anything about this promotion on my Apple Wallet, I called their support to check that I would get the bonus and that this reward was attached to my account.Their support agent confirmed that it WAS applicable and I WOULD received the bonus, so I went ahead and spent over $3,000 on their card.A couple months later, I still had not received the bonus, so I called them again to ask when it would appear, and now they said this promotion was NOT attached to my account. I informed them that I had specifically called to ask, and that THEY told me I would get $200 if I spent $3,****** I'm legally owed this $200.On April 7th, my third time reaching out to them about this error, their support said they would get back to me within 48 hours. They did not. I have reached out multiple times since then, and it is now April 17th, and I have not received any updates or communication. Horrible customer service, and I'm not sure what my recourse can be. Would not recommend working with them.

      Business Response

      Date: 05/01/2025

      Goldman Sachs Bank USA (the Bank) received the above-referenced complaint related to the Apple Card via the Better Business Bureau (BBB) Complaint Portal on April 17, 2025. ******** appreciates the opportunity to address the concerns raised by **** ***** (the Customer) related to an Apple Card Daily Cash promotion.
      ******** conducted an investigation and confirmed no Bank error occurred. According to the Banks records, the Customer opened an Apple Card and consented to the Apple Card Customer Agreement on February 5, 2025. On April 7, 2025, the Customer contacted the Bank to inquire about receiving the $200 in Daily Cash for spending $2,000 or more Daily Cash promotion. In order to qualify for this promotion, the Customer must open a new Apple Card account through Credit Karmas marketplace between December 17, 2024, through March 31, 2025, and spend $2,000 or more on qualifying purchases on the new Apple Card account within 90 days of account opening and would earn $200 Daily Cash.
      ******** confirmed that the Customer did not apply through the correct promotional campaign link to receive the $200 Daily Cash. As a courtesy, because the Customer met the qualification of spending $2,000, the Bank provided a statement credit in the amount of $200 on April 21, 2025. ******** sent the Customer an email detailing the outcome.
      Based on the above details, the Bank kindly requests for this complaint to be closed.

    The Goldman Sachs Group, Inc. is NOT a BBB Accredited Business.

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