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Business Profile

Job Listing Service

MyJobHelper.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for MyJobHelper.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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MyJobHelper.com has 2 locations, listed below.

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    Customer Complaints Summary

    • 7 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/03/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I get sent dozens of jobs that look like they will be perfect but when I click on them it takes me somewhere to answer survey questions and no application . t is so frustrating because I need a remote job desperately . I have health issues forcing me to work from home and wasting time on these repetitive surveys are only making things worse. I can't unsubscribe they keep coming from different emails.

      Business Response

      Date: 01/29/2025

      Dear *****,

      We understand your frustration and want to help. Weve unsubscribed you from our emails, so you shouldnt receive any more job alerts. If you come across a job where you cant access the application, please forward it to ************************ and well look into it immediately.

      If you go to *************** and enter a job type and location where you're looking for a position, you should be able to view each job opening and simply click on the button above the job description to go to the application page.

      Our goal is to connect job seekers with real opportunities, and we appreciate your feedback. Let me know if theres anything else we can do for you.

      Best of luck to you in your job search!

      ****
      MJH Support

    • Initial Complaint

      Date:08/01/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I somehow ended up on one of their job mailing lists. None of the jobs sent in their multiple daily e-mails fit my income requirements or skill set. I have clicked unsubscribe more than half a dozen times and have continued to be sent a harassing amount of e-mails from this company. From what I can tell, they do not fill a need for me and I want all contact to cease.

      Business Response

      Date: 08/15/2024

      We want to sincerely apologize for the inconvenience and frustration caused by our email job alerts. We understand how important it is to receive relevant content, and Im sorry that our messages have not met your needs.

      We have now unsubscribed you from our mailing list, and you will no longer receive any further communications from us. Please rest assured that we take your concerns seriously and are committed to ensuring that your request is fully honored.

      If there is anything else we can do to address your concerns, please dont hesitate to reach out. We genuinely value your feedback and are here to assist in any way possible.

      Thank you for your understanding, and again, we apologize for any inconvenience caused.

    • Initial Complaint

      Date:05/04/2023

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I just tried to apply for a position that I saw advertised online at *******. During the application process, my computer was infected with a virus that demanded money to "fix" my computer.Fortunately, I have a tech friend who helped me to restore my computer to working condition.I tried calling MJH in **********, but they weren't taking any calls (another bad sign); I left a detailed message saying that I would contact my local police and the *** regarding the hackers on their website.*********,-***************************

      Business Response

      Date: 05/04/2023

      We are very sorry to hear about the unfortunate experience you've had.

      MyJobHelper neither mandates nor offers any software downloads for users. Our platform solely functions as a job search engine, linking candidates with third-party job boards and employers.

      Kindly share the problematic link with us, and we will promptly investigate the matter in order to help identify and address the underlying issue.

      Customer Answer

      Date: 05/04/2023

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

      Sincerely,

      ***************************



       

    • Initial Complaint

      Date:03/01/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Exactly like the other complaint visible here, I have attempted to unsubscribe multiple times from automated email alerts as they are coming in several per hour regardless of any changes I attempt to make. I should not have to complain to the BBB in order to be taken off your terrible, spammy mailing list.

      Business Response

      Date: 03/15/2023

      Thank you for reaching to us! We see you are already unsubscribed from our job alerts. At any time, users can simply click the unsubscribe link at the top of the email to be removed. 

      If you need anything, please let us know. Good luck with your job search!

    MyJobHelper.com is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

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