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Business Profile

Language School

Ha-Ulpan at Machon Avi

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:07/12/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed for a class that the owner ***** tall ********* gave me a placement test for by phone. The online class commenced with teacher *****. Ganit removed me from the class and didnt let me online by my computer I sent a mail to *****. I finished class that day. ***** sent an email asking me to call her she said ***** doesnt feel you are the right fit for the class. I had already waited three months to get j to this level. ***** said but there are other teachers I. The ulpan doing summer intensives or we can offer you private classes I. The same amount of time for same price. I asked ***** and she said she couldnt put me in the night class cause ***** was the teacher which shows that the teacher had a personal problem with me ***** said go somewhere else. How can they advertise to be an ulpan to teach Hebrew and turn qualified people away I demand to have the. Finish the job and allow me back in class for equivalent hour a within an online setting.

Ha-Ulpan at Machon Avi is NOT a BBB Accredited Business.

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