We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Lingerie

Frederick’s of Hollywood

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lingerie.

Reviews

This profile includes reviews for Frederick’s of Hollywood's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Frederick’s of Hollywood has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Elliot M

      Date: 12/15/2023

      Terrible company!! Ordered bras for my wife which were way too small, despite allegedly being the size that she has always worn. When I tried to exchange for a larger size, I was told that I would need to return the bras at my own expense, get no refund of the original shipping fee, pay a $9.95 restocking fee, and then order a larger size for which I would need to pay yet another shipping fee! Total scam!! DO NOT DO BUSINESS WITH THIS COMPANY!!

    • Aaron M

      Date: 02/23/2023

      I have ordered full figure bras from FoH for years, recently placed an order for same size as previously. When it came, after showering & with no lotions or deodorant on I tried on the bra, the cup size was way to small. I compared to the old bras I had purchased from FoH & yes, the bra cup was smaller. I had to call & request a return label. I just talked with ********* states it is not refundable as it was stained & deemed damaged. WHAT?? They are committing fraud. This is NOT a reputable company!!!FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD

    • Ivelisse L.

      Date: 02/21/2023

      Do NOT order anything from this store! Since they're going out of business they use any excuse not to refund the money for the items you return and they have the worst customer service. Save yourself a headache and do not order from FOH! ! I see why Fredericks stores are discounted in all malls while ********'s Secrets took over. This level of service is the lowest I have ever experienced in online shopping. I used to love *********** of Hollywood years ago when most stores used to be at the Malls and I thought I was getting my old bras back and since they didnt fit I returned them and was waiting for the return to make the purchase but instead they blamed me for the bras smelling like smoke meanwhile I DO NOT SMOKE! just kept my refund and this is how they treat old customers. Way to go *********** I will NEVER shop from this store again and will make sure to spread the word to my family and friends on all social media platforms to save them from having to experience this nightmare. They need the funds since their going broke they take it out on the customers ! Almost 80 bucks down the drain smh!

    • Michael R

      Date: 01/28/2023

      Ordered for my girl, I added my full address. Somehow they left out some numbers and my package never made it to me it went to someone else and thats after reviewing the cameras.

    Frederick’s of Hollywood is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.