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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/08/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was seen as a patient at ********** affordable dentures and implants. I was there to get a partial for my top teeth and was told ot would be made to my specific details. I returned to the appointment after partial was made and it was not what I wanted or ordered. I specifically said I wanted the clasps in the back and not in the front. They had the partial made how they wanted to do ot then tried to talk me into accepting a partial that I did not want. I paid $445 dollars for the partial and refused to refund my money and made a false report to send to me . I have the documents but they are not what I was told and what I told them.
  • Initial Complaint

    Date:08/30/2022

    Type:Billing Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I stayed at the * hotel over the weekend. They put a in-room dining charge on my bill in which NEVER occurred. They could look at cameras or signature to know it wasn't me! *hen I checked out, the front desk person said they took care of the charge. However, they still charged me! And getting a hold of them is impossible. I've tried calling and emailing.

    Customer Answer

    Date: 09/01/2022

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ***********************



     

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