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Business Profile

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Union Street Enterprises, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Union Street Enterprises, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Union Street Enterprises, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/14/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

      Sincerely,

      ******************************************



       

      Business Response

      Date: 04/06/2023

      As our customer service team has informed this customer, she has not completed the number of offers required in order to earn the reward.  There is no way to circumvent the requirements which are stated on the landing page that the user saw and agreed to when she signed up on our website.

      Customer Answer

      Date: 04/27/2023

      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:


      And as I told them before I tried to DO SEVERAL THINGS AND WAS TOLD THE OFFERS WERE EITHER EXPIRED OR CANNOT BE DONE I DID THE AMOUNT THAT WAS SUPPOSED TO BE DONE EMAIL THEM ABOUT THAT FACEBOOK MESSAGE THEM ABOUT THAT AND THEY SAID THAT IT WAS OKAY AND WITH THAT BEING SAID THEY WENT INTO MY ACCOUNT AND CHANGED A FEW OF THE OFFERS WHICH I HAVE PICTURES OF THAT WERE SENT TO YOU GUYS SO THAT'S NOT TRUE AT ALL



       


       


       


      In order for the BBB to appropriately process your response, you MUST answer the question above.




      Sincerely,



      ********** ******* ********
       







       

    • Initial Complaint

      Date:02/09/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

      [Your Answer Here]

       

       When referring others  they cannot access the website. Therefor its preventing me from getting the refferal, thats a scam why say I need a refferal but when I refer someone the refere link doesnt work for my refferal.but they can access the website without my Reff link, they only have a problem with the website when using my link. *** tried with multiple different family members and friends . The website simple malfunctions when trying to sign up with my link but when they sign up regularly it allows them to.

       

       

      In order for the BBB to appropriately process your response, you MUST answer the question above.


      Sincerely,

      ***********************




       

      Business Response

      Date: 02/09/2023

      We appreciate the customer's interest in GiftCardQuiz.  She has completed most of the program requirements.  The remaining requirement is to refer at least one unique household that also completes the program requirements.  So far, she has invited some other people but they have not completed anything.  Our customer service team will also respond to her by email in order to answer any other questions or provide additional support.

      Customer Answer

      Date: 02/16/2023

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

      [Your Answer Here]

       

       The website simply malfunction when its time for referrals to complete there deals. Therefore making your website a pyramid scheme. If one or two people had problems then fine but multiple of my refferals said the same exact things, I even reffered myself on a separate device just to verify and I can provide video proof.. I ran into the ssme issue with the website now allowing me to go further after being reffered. 

       

       

      In order for the BBB to appropriately process your response, you MUST answer the question above.


      Sincerely,

      ***********************




       

      Business Response

      Date: 02/17/2023

      Please do send any videos or screenshots you have so that we can investigate any issues you are experiencing.  You can send them here or to our customer service team.

    Union Street Enterprises, Inc. is NOT a BBB Accredited Business.

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