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Business Profile

Marketing Programs

Sermo Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4.43/5 stars

Average of 28 Customer Reviews

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Review Details

  • Review fromKristina C

    Date: 02/17/2025

    5 stars

    Kristina C

    Date: 02/17/2025

    Great opportunity to give back while earning money. Have been able to qualify for many surveys that are of interest to me.

    Sermo Inc.

    Date: 02/19/2025

    It's wonderful to hear you've found Sermo to be both rewarding and aligned with your interests. Your participation is what helps make our community impactful, and we're so glad to have you with us!
  • Review fromJohn K

    Date: 02/17/2025

    5 stars

    John K

    Date: 02/17/2025

    Love doing surveys for sermo. I feel like my opinion helps improve the nature of our profession. On top of that, I am compensated for my opinion. Sermo has always paid me accurately and consistently.

    Sermo Inc.

    Date: 02/20/2025

    We’re so glad you’re enjoying the experience! It’s amazing to know that sharing your insights feels rewarding and impactful. And, of course, we’re happy to make sure you’re always compensated reliably. Thanks for being such an important part of our community!
  • Review fromSarah H

    Date: 02/17/2025

    5 stars

    Sarah H

    Date: 02/17/2025

    This business makes a positive impact on the medical field by surveying the people who are actually in those fields.

    Sermo Inc.

    Date: 02/20/2025

    We really appreciate your thoughtful feedback! It’s wonderful to know you value how we collaborate with those at the heart of the medical field. Thanks for being part of what makes this impact possible!
  • Review fromPeter P

    Date: 08/31/2024

    1 star

    Peter P

    Date: 08/31/2024

    There are several paid survey websites available for health care professionals. I have signed up with many and have been with them for years. Not one of them has ever asked me to submit more than my medical license. This is public knowledge so I dont mind. After signing with Sermo for a 5 months they locked my account and wanted me to submit my license again, DL or Passport to verify me after I had already verified my licensure. Then they tried to withhold payment for surveys *** already completed for declining to submit the requested items. I replied that they couldnt do that. They stated that it was in compliance with federal law or something. Then why doesnt all the other survey companies, including Med***pe request it? But also why not asked up front when people are signing up so they can make the decision if they want to continue with signing up? They also said that accounts were randomly selected to submit the request info, lol so not everyone has to submit it?! Seems like youre targeting certain HCP. They also said if I didnt comply they would close my account. I was fine with that. Whole thing seems suspicious. In a time when hackers are trying to gain access to everything, that information should only be requested if amount earned is reportable for tax purposes and again Ive never been asked this from other survey companies.

    Sermo Inc.

    Date: 02/12/2025

    Thank you for sharing your concerns. We truly regret that your experience with our verification process has left you frustrated.


    We appreciate your feedback regarding the timing of these requests and understand how it could be more transparent during the sign-up process. That’s something we’ll review as we continually aim to improve the experience for our members.


    Additionally, we want to assure you that any requested personal documentation, such as a driver’s license or passport, is handled securely, with the utmost care for your privacy. These requests are made in compliance with regulations specific to our platform and are not intended to single out any individuals.


    We value your feedback - thank you again for sharing it with us. 

  • Review fromGeorge B

    Date: 10/09/2023

    5 stars

    George B

    Date: 10/09/2023

    I have been a member of Sermo for over 20 years. Sermo is much more then a survey company, it is a a Globaol Leader in physician networking that allows doctors to communicate with each other on a variety of topics in over ************************************************************************************************** the medical field than other doctors. Networking can help you stay on top of pertinent trends in your medical field or specialty, networking with other doctors gives you a sounding board of perspectives similar to your own. Other physicians are keenly aware of the problems and concerns that you face as a doctor and will be able to give you advice that is rooted in their own experiences. Sermo is invaluable because it reaches far and wide, as it allows you to communicate with leading experts and key opinion leaders around the world. Sermo physicians, have access to the worlds largest drug ratings database. Sermo also has an educational case study presentation site which is which an invaluable learning tool. Sermo insights presents medical news on a daily basis. The market research surveys is a part of Sermo and in twenty years I have never had a problem with payment. Sermo offers CME education for physicians as well. My daughter, ******* just started practice and the first thing I did was recommend her to join Sermo. ***** management team is without doubt the best ! Mr. ******************* is a listening leader, a CEO with a vision and compasion to make Sermo a Global Leader in Physician Networking. Like ***** and ********** he knew how to use the power of the internet so that health care professionals around the world could leverage all the powers of the Internet to improve patient care.

    Sermo Inc.

    Date: 02/12/2025

    Thank you for such an incredible review and for being a valued member of Sermo for over 20 years! We’re honored by your heartfelt appreciation and thrilled to hear how much you value the platform and its many features.


    Your detailed feedback truly captures the essence of Sermo—from fostering a global network of physicians to providing access to invaluable tools. Knowing that you’ve recommended Sermo to your daughter as she begins her medical career means so much to us—it’s a testament to the trust you’ve placed in this community.


    Thank you again for your continued support. We’re grateful to have you as part of the Sermo Community!

  • Review fromTrisha K

    Date: 10/09/2023

    4 stars

    Trisha K

    Date: 10/09/2023

    I am very satisfied with Sermo, it has *** an excellent source of side income. The user interface is very easy and emails come to my inbox to remind me. I had minor issues getting in touch with support but ******** has been a great help with that!

    Sermo Inc.

    Date: 02/12/2025

    Thank you so much for your kind words and for sharing your positive experience with Sermo!

    Your feedback means the world to us and motivates our team to continue providing an excellent service for our valued members like you. Thank you for being a part of the Sermo community!

  • Review fromTom

    Date: 08/01/2023

    1 star

    Tom

    Date: 08/01/2023

    Sermo has become a scam mechanism to extract physician information for free. Having participated for years, I now find that many surveys allow me to begin the screening process and provide a great deal of detailed information. Then, ** told the sponsor has achieved a maximum number of participants so you dont qualify. This is obviously a mechanism to get information without having to pay the participant. If the sponsor has achieved maximum participation, that should be told to the participant immediately upon clicking start. This is transparently fraudulent.

    Sermo Inc.

    Date: 02/12/2025

    Thank you for sharing your concerns. We deeply regret that your experience with Sermo has led to these frustrations, and we sincerely apologize for any confusion or inconvenience caused during the survey process. Your participation and trust mean a great deal to us, and we want to address this issue transparently.





    The screening process is in place to ensure surveys are matched with participants who meet the specific criteria. However, we understand how disheartening it can feel to invest your time only to later find out you don’t qualify and we are actively working on improving this aspect of our system to prevent similar experiences.



    Sermo holds itself to high ethical standards and does not condone practices that unfairly collect information or misuse participants’ time. We truly value your insights and recognize the significance of your contributions to our community. We’re committed to delivering a more seamless and fair survey experience.



    Thank you for your honest feedback. It helps us learn and improve, and we’re dedicated to regaining your trust.
  • Review fromLynn F

    Date: 03/21/2023

    1 star

    Lynn F

    Date: 03/21/2023

    If you would like to spend your time working for nothing, then this is the company for you. I did a survey, waited to get paid, sent an email asking where my compensation was, and NOTHING. What they did do is email me more offers for surveys. As for the money owed me, I am still waiting. This company wants professionals to do survey work for them? Maybe they should consider the way they do business first.

    Sermo Inc.

    Date: 02/12/2025

    Thank you for sharing your feedback, and we sincerely apologize for the frustration this experience has caused. We understand how important it is for our members to feel valued and compensated for their time and insights, and we regret that we fell short in this instance.

    At Sermo, we are committed to supporting professionals like you and continuously improving how we operate. We appreciate your feedback, as it helps us identify areas where we can do better. Thank you for bringing this to our attention, and please know that we are here to make it right.

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