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Business Profile

Monuments

Monuments by Effie, Inc

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Monuments by Effie, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Monuments by Effie, Inc has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:01/18/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Monuments by Effie came recommended by a family member when my aunt passed away on 11/5/2021. On June 4, 2022 I paid in full for an inscription service that TO DATE 01/17/24 has yet to be fulfilled. This business does not answer the phone, and Effie bascially RUDELY strings along with VAGUE answers as to why this job has not been completed. She went as far as mentioning that she is waiting for the cemetery permit, to which i contacted and verified that they have released the permit to the company in MAY 2023. This woman toys with grieving families and at this point she is a heartless con artist. DO NOT USE HER FOR YOUR DECEASED LOVED ONES!!!!!

    Monuments by Effie, Inc is NOT a BBB Accredited Business.

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