Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving and Storage Companies

Roadway Moving

Reviews

This profile includes reviews for Roadway Moving's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Roadway Moving has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.95/5 stars

    Average of 366 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJade D

      Date: 10/05/2023

      5 stars
      LOVED THEM! This company was so great and helpful. I came down here by myself, and they were helpful to help me move all of my items with care. They were also so funny and so kind. It was very much a great experience all around. I would definitely recommend hiring them. They are worth the price and they handle your stuff with care and theyre super kind. love love love this place thank you guys again.
    • Review fromMaddie C

      Date: 10/05/2023

      5 stars
      I used Roadway to move my furniture and boxes from a storage unit to a new apartment. It was a fantastic experience and the movers handled all my items with so much care. They also made sure everything was where I wanted it before leaving, and put my couch and bed back together for me. I highly recommend Roadway and will definitely be using them again for any moves in the future!
    • Review fromDana B

      Date: 09/20/2023

      1 star
      Horrible experience, terrible handling of my items resulting in loss and damage. They opened my boxes and re-boxed items without my consent or knowledge, arrived late both on pick up and delivery, and required that I sign a document fraudulently indicating that there was "no damage" in order to receive my items.
    • Review fromPatrick S

      Date: 09/08/2023

      5 stars
      Roadway Movers literally saved us! Their professionalism and how fast and seamless they made the move was absolutely incredible! Would highly recommend for your next move!
    • Review fromRachel H

      Date: 07/29/2023

      5 stars
      This was my second time moving with Roadway and I can't say enough great things about them :) They truly made my moving day a lot less stressful and effortless. From start to finish, their service was top-notch. ****** and his crew were the best - professional, efficient, and courteous throughout the entire process. They handled my belongings with utmost care during the move-out, and I couldn't have asked for a smoother moving experience. I highly recommend Roadway Moving to anyone in need of a reliable and exceptional long-distance moving service. Kudos to the team for a job well done!
    • Review fromJason K

      Date: 07/07/2023

      1 star
      Terrible. They lost many of my items. I had to go to brinks warehouse (not a pretty sight) and find items MYSELF! And then moved to ********** and they lost more items, only retrieving them after weeks, if not months, of requesting. Set up meetings and didnt show up - once when I went to the Bronx from Manhattan. Tried to change fees while moving. Completely dishonest. This review can absolutely be verified - they also charge you high storage fees and make it almost impossible for you to retrieve items.
    • Review fromLauren G

      Date: 06/22/2023

      5 stars
      I kept seeing everyone using Roadway and decided to try them out since my last moving experience was not the best...Literally first thing my new neighbors asked me when we pulled up to the new place with the moving truck was "how are you so calm?" I had the MOST stress-free moving experience. They updated me constantly with arrival times, how it works, and asked if I needed anything. From the moment I reached out all the way to post-moving I felt so taken care of. As a business owner myself, during an extremely busy time, I am so happy I invested in trustworthy movers and I am so happy to share about a business that goes above and beyond.
    • Review fromGreg D

      Date: 06/16/2023

      5 stars
      Moved apartments yesterday using Roadway. The experience was super smooth. Really great movers that were professional and handled all the furniture with care. The move was also quicker than expected. Highly recommend them.
    • Review fromJohn D

      Date: 04/10/2023

      5 stars
      Absolutely incredible experience and will be hiring Roadway for all my future moves. 3 gentlemen were punctual, careful, and operated quickly. They were extremely friendly and courteous. If youre considering using Roadway I couldnt recommend it enough. My girlfriend is a real estate agent in the city and she refers all her clients to Roadway, I now see why. Thanks so much for such a great experience!!!
    • Review fromRachel G

      Date: 03/20/2023

      5 stars
      Team was on time and very efficient. Would recommend for your next move no questions asked!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.