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Business Profile

News Services

BuzzFeed

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    When filing for 2021 taxes they sent an incorrect W2, sent a corrected one. Then after fighting to try to get my money from the *** we found out that they correct W2 they sent- was also an incorrect W2. So they sent us 2 incorrect W2 forms. Go to file for 2022, they also sent an incorrect w2 an we can't get ahold of anyone to correct it for us. Their first response was " There are a lot of people with incorrect w2s right now so it's going to be a long wait." ************ needs to be audited to find out why so many people are getting incorrect information to file taxes. They are messing with my time and most importantly my money!

  • Initial Complaint

    Date:02/06/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Buzzfeed is publishing content made from stolen intellectual property rights on a nationwide (and global) scale. It uses a tool named ChatGPT, which was built by OpenAI. ChatGPT was built with data from the Common Crawl dataset, a conglomerate of stolen copyrighted articles, internet posts, web pages, and books scraped from 60 million domains over a period of 12 years. TechCrunch reports this data includes copyrighted material from **** The New *********** Reddit, the full text of online books, and more. So anyone who ever published anything on Internet anywhere, therefore, has had pieces of their content illegally collected, distributed, and sold to people using GTP-based writing tools. This page points to examples of where people found stolen material published by this program: The ************* **************** recently ruled that non-human expression is ineligible for copyright protection. So for those who wish to simply copy and paste the text with this GPT thing, this new ruling means everything they generate with GPT becomes public domain material. So this company is basically taking copyrighted material and putting it into the public domain.So this thing is stripping the rights of everything it gobbled up from the internet, and the company is making millions from people who never see a dime from it.OpenAI additionally serves a global audience. That means the company is selling ******** intellectual property and citizen PII to foreigners and foreign governments.I would appreciate it if you would intervene the use of this software in your institution, as it infringes on my intellectual property rights as a writer.

    Customer Answer

    Date: 03/07/2023

    Better Business Bureau:

    At this time, I have not been contacted by BuzzFeed regarding complaint ID ********.

    Sincerely,

    *************************

  • Initial Complaint

    Date:08/10/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I started supporting BuzzFeed via a monthly News subscription 18 months ago. I am not able to cancel my membership. Ever. I was never able to login to the account.My only means for cancel is by logging into my account. I have been unable to do so even though, I have tried repeatedly.I don't get any emails asking to verify my account or reset my password.I have submitted a help ticket to the support team, and I haven't gotten a response. There has been significant delays to cancelling my membership due to the continued impedance. I would like to have my membership cancelled, and I would like to have a refund for the last six months of membership.

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