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Business Profile

Nutrition

Glucose Goddess, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Nutrition.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/22/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had subscribed to Anti-***** in December and never received my order. I had tried to reach out to no avail and just received an email saying my next order will be shipping/renewing soon. They are denying me being able to cancel my subscription despite the fact that I never even received my first order and had tried to reach out before to let them know this. This is terrible business practice to try to hold me to a subscription when I received no response from previous attempts at communication after never having even received my first order that I was charged for.

  • Initial Complaint

    Date:11/19/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I started my subscription in Aug 2024, with a requirement to pay 2 months. I cancelled my subscription on 10/10/24 through the portal they provided. I gave my full name and address with my cancel request. I was charged on 11/5/24 after my cancel request. I reached out to the company on 11/5 to let them know I had submitted a cancel on 10/10. They said they saw the cancel from 10/10 and have stopped any further charges but would not refund the 11/5 billing. They said to refuse the shipment when it arrives. I again requested a refund and was told I had only paid one month on my subscription and needed to pay one more time. That is incorrect because I had paid for Aug, Sept, Oct and now Nov. I again requested a refund and was told that I would not get a refund and could not return the product. I advised I would go to my bank and the BBB if return was not given. Then confirmed return would not be given and I could not return item.

    Customer Answer

    Date: 12/14/2024

    Better Business Bureau:

    At this time, I have not been contacted by Glucose Goddess, LLC regarding complaint ID ********.

    Sincerely,

    ****** *********

  • Initial Complaint

    Date:08/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This product says it will lower blood sugar spikes. this company targets elderly and entices them to join "subscription" for a lower cost. Ordered 04-27-24 Received 07-01-24 first delivery, i had waited so long for this product that had taken my Dr.s advice and went on to other treatment for my diabetes.7/8/2024I emailed Glucose Goddess team to ask for a refund/return and was told I could not cancel until I took two deliveries as for a reduced price since I had chose the subscription option WHEN I COULD NOT RETURN !!!!!I tested this product and it did not do as promised I first ate pasta and tested 2-3 hours later blood sugar high I ate again the next day and tested 2-3 hours and again blood sugar high 8/1/2024My second order arrived 08-14-24 next email (attached)this company goes to great lengths to not give out any information i specifically asked for their legal name and address and please read their response "WITH LOVE" this company is a scam and holds you hostage.... THIS IS ELDER ABUSE and as i have tried to settle this with this company all you get back is a generic "WITH LOVE" I am frustrated with this and all i want i my money returned

Glucose Goddess, LLC is NOT a BBB Accredited Business.

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