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Business Profile

Online Payments

Moon Technologies, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/03/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Moon Technologies or paywithmoon.com is a company that offers a service that turns bitcoin currency into USD in the form of a virtual debit card. They recently suspended my account for violating their terms of service. *** attempted to contact them multiple times and have not gotten a reply. At the time my account got suspended I had a balance of approximately $170 in my account. They have not compensated me back for the amount and have not replied when I tried contacting them. This has happened multiple times before as well where Moon Technologies suspend a users account without proper explanation and returning their funds. Reviews can be found at ************************************************* I am reporting this because they are selectively scamming customers. In addition. I wish to retrieve my balance that was no returned to me at the time of account suspension, if possible. Thank you.

Moon Technologies, Inc. is NOT a BBB Accredited Business.

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